Dealership Experience
18 yrs, 5 mos
Languages Spoken
English
171 Reviews
Write a Review171 Reviews of Alan Kirsch
July 21, 2013
The car that I purchased was just traded in by a single owner and was originally purchased from Keystone Motors. The dealer provided the CarFax AND had the records of service, which was also stamped in th owner and was originally purchased from Keystone Motors. The dealer provided the CarFax AND had the records of service, which was also stamped in the owners manual. I felt very comfortable that the quality of the car was excellent. We discovered that the car was Certified Pre Owned. When we first looked at the car, we also found that it included many extras that were unexpected. The sales person, Alan Kirsh, was friendly and cooperative. He let me drive the car as often as I wanted and answered all my questions or found the information requested. You would expect that but what Alan did after the sale was even better. I've called or stopped back and asked if he would be able to take care of several small details, like finding a spare key. Alan followed up on each item quickly and we are working together on several other items. Alan also made arrangements to provide a notary and stored my totaled car until it was picked up by the salvage company. More
July 11, 2013
This letter of commendation relates to the outstanding This letter of commendation relates to the outstanding public reputation of Keystone Volvo and the Berwyn location in particular… For many year This letter of commendation relates to the outstanding public reputation of Keystone Volvo and the Berwyn location in particular… For many years, we have observed that the sales and service personnel exemplify that “nothing is too much trouble” and that the satisfaction of every Volvo owner is “the first concern”. Without exception, we have found the professional manner of all staff members to be knowledgeable, attentive, competent, courteous, and responsive without aggressive tactics to conclude a purchase. Alan Kirsch, Benjamin Stein, Peter Somerman, Steve Owens (Service Manager) are outstanding representatives of this fine dealership. After interacting with the sales and service associates of Keystone Volvo for almost 20 years, beginning with the purchase of our family’s first Volvo 960 in 1966, management and staff consistently respond with demonstrated integrity and goodwill. To single out one individual, sales associate Alan Kirsch is a man of principle who along with the owners, management, and his colleagues create a sense of trust in a business transaction. In spite of competition from other attractive alternatives, we return to this dealership because of the competence and trust generated by the owners, management, and the accommodating personnel of the Keystone Volvo Group. More
Other Employees Tagged: Benjamin Stein, Steve Owens , Peter Somerman
June 23, 2013
My partner and I were welcomed very warmly. Alan was extremely low pressure and friendly. He was Rey thorough and worked with us to see we got the car we wanted at a good price. Peter the financial pers extremely low pressure and friendly. He was Rey thorough and worked with us to see we got the car we wanted at a good price. Peter the financial person was also nice and very efficient. When our car was ready, Khalid explained in great detail how the car works. Overall it was the best car buying experience of my life. More
Other Employees Tagged: Khalid Laraki
June 19, 2013
This is our 3rd volvo in 13 years (first one was a lease, second one was totaled). Alan was straightforward and easy to work with. Prices were fair by all research with no haggling. Great attention to detail second one was totaled). Alan was straightforward and easy to work with. Prices were fair by all research with no haggling. Great attention to detail. Great backup from Ben Stein. More
Other Employees Tagged: Benjamin Stein
June 05, 2013
I had a excellent experience buying a new Volvo XC90 with Alan. He was knowledgeable and no nonsense. The deal was made in a short amount of time and to my complete satisfaction. Alan. He was knowledgeable and no nonsense. The deal was made in a short amount of time and to my complete satisfaction. More
May 17, 2013
Stopped in for service on my current Volvo, and decided to talk with Alan about finding my next car. I've been taking my Volvos to Keystone since October 1982, when I bought my first. Bought my second in 1 to talk with Alan about finding my next car. I've been taking my Volvos to Keystone since October 1982, when I bought my first. Bought my second in 1996, and now my third. Service has always been excellent. This sales experience was outstanding. Alan found the exact car I was looking for, with just the options I wanted. He had the car brought in from out of state - the second time Keystone has done this for me. From initial discussion to handing over the new keys, no detail was too small and no questions went unanswered. The whole process went smoothly. I felt very comfortable working with Alan, and everyone else in the Sales department. This Volvo will be serviced at Keystone, and when I'm ready to buy my next one, I hope Alan will find it for me. More
March 31, 2013
We stopped in by chance and were very impressed with the vehicals and with the service we were provided with. Every question we had was answered. The process was very smooth and trouble free. We highly reco vehicals and with the service we were provided with. Every question we had was answered. The process was very smooth and trouble free. We highly recommend keystone Volvo and look forward to having our new car serviced there for years to come. More
March 18, 2013
From the beginning the atmosphere is welcoming. Alan was instrumental in the process. He took careful attention to detail about what I was looking for. He put me in the car I wanted and needed. Where Ala instrumental in the process. He took careful attention to detail about what I was looking for. He put me in the car I wanted and needed. Where Alan was not available Ben picked up without any issues. Thank you Keystone Motors. More
March 12, 2013
We found the Acura I was looking for online so a few days later I drove out to the dealership to check it out and take it on a drive. I liked what I saw but the car had a minor issue to be taken care of. I w later I drove out to the dealership to check it out and take it on a drive. I liked what I saw but the car had a minor issue to be taken care of. I was told it would be fixed. I went back a week or so later after hearing the problems were resolved and took the car on another drive and everything worked fine. The customer service was great at the dealership and I'd be happy to do more business with everyone involved if there was another car I wanted on their lot. More
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