Alan Poon
Alan Poon at Albany Subaru

Alan Poon

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.9
202 Reviews
4.9

202 Reviews

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202 Reviews of Alan Poon

December 21, 2025

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I brought my 2020 Forester in for brake fluid replacement. Very surprised it was done in 45 minutes! More

by GCHAW
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Recommend Dealer
Yes

December 10, 2025

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Quick and efficient service, easy to schedule the maintenance, and everyone is super friendly and helpful. More

by can_ge
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Recommend Dealer
Yes

November 14, 2025

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Everyone is always friendly and welcoming. Very knowledgeable for any questions asked and efficient with every service I've brought my vehicle in for. Thank you! More

by alfredsueno
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Recommend Dealer
Yes

Other Employees Tagged: Jay Parafina

November 12, 2025

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Prompt, efficient and friendly service. Waiting room was comfortable and well-stocked with things to eat and drink. More

by kevjames
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Recommend Dealer
Yes

October 23, 2025

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Thank you so much for your service,i really appreciate it.Costumer service recommended again. More

by belkacemi86
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Recommend Dealer
Yes

October 02, 2025

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They are always quick, competent and courteous. Never an issue. The waiting lounge is always clean and well stocked More

by JIMNLOLO
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Martinez

September 29, 2025

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Great service, reasonable pricing for service. I've been with Subaru for over 10 years. I highly recommend them for having some great customer service. Alan was great in the Service Department. More

by fitmove
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Recommend Dealer
Yes

September 22, 2025

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Great service, and great communication. Appreciated Alan’s prompt and open outreach especially to get my car fixed quickly and efficiently. More

by amanwillrich
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Recommend Dealer
Yes

September 21, 2025

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Very helpful and polite. Took care of me Close to home and convinced. Thank you More

by DEBJ1018
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Saelee

August 21, 2025

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Employee Rating

My car needed routine service and stopped by to see if they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in abo More

by GTSUKAHIRA
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Recommend Dealer
Yes
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