65 Reviews
Write a Review65 Reviews of Alan Poon
May 04, 2024
It’s friendly, clean and quick. I’ve haven’t had any problems here at all! I’ve haven’t had any problems here at all! More
Other Employees Tagged: Nick Riise
May 02, 2024
The service person was very nice and took care of warranty and explained a continuing issue I’ve had and repeatedly brought car in about. Finally I was told that I had to very often reconnect my warranty and explained a continuing issue I’ve had and repeatedly brought car in about. Finally I was told that I had to very often reconnect my apple car play through the phone app on car because there is interference from the Apple Watch. And resolution is to turn off watch when using Apple car play. Really? That’s ridiculous. Suburu needs to fix this important software issue. More
April 25, 2024
Really Great Experience. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. More
Other Employees Tagged: Mike Riise, Dale Phipps, Aaron Pearson, Nikkie Ali, Don Huey, Lapon Chanthamany, Russ Brown, Jan James, Victoria Cisneros
April 22, 2024
Aaron, the service manager was very helpful above and beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with More
Other Employees Tagged: Aaron Pearson, Nikkie Ali, Peggy Martinez, Victoria Cisneros, Jay Parafina
April 22, 2024
Allen and the service team was great. Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru More
Other Employees Tagged: Mike Riise, Aaron Pearson, Lapon Chanthamany
April 21, 2024
Everyone was very helpful and took care of all the issues. They provided me with accurate updates on when my car would be ready and helped by texting information. issues. They provided me with accurate updates on when my car would be ready and helped by texting information. More
April 17, 2024
Fast, friendly, attentive service. My issue was fixed quickly and the service representative reached out with regular updates. A very positive experience. My issue was fixed quickly and the service representative reached out with regular updates. A very positive experience. More