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Alan Richardson

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Alan Richardson

Alan Richardson | Page 11

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

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4.9

244 Reviews

Overview Reviews (244)

Dealership Experience

10 yrs, 11 mos

Industry Experience

11 yrs

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

Leasing specialist

New Car specialist

Customer Service Specialist

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Employee Video

4.9

244 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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244 Reviews of Alan Richardson

November 08, 2023

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I worked with Alan on getting into a used 2018 4Runner and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative and couldn't have had a better experience. His willingness to assist on my behalf really shows his professionalism and determination. Having negative equity from my previous vehicle, Alan was able to help me out on a great family vehicle needed for my wife and I. I will absolutely be using Alan in the future. Thank you so much! More

by bissonettem78

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 10, 2023 -

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 05, 2023

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I had the best experience working with Alan at Toyota in Cool Springs. He was responsive, attentive, and a great listener during the entire process. Alan is very personable, kind and made the car buying pro Cool Springs. He was responsive, attentive, and a great listener during the entire process. Alan is very personable, kind and made the car buying process less stressful! 10/10 More

by Courtney M

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Nuzzo

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Nov 07, 2023 -

Toyota of Cool Springs responded

Hi Courtney, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

November 04, 2023

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I had a great experience buying my Tundra at Toyota of Cool Springs. I knew what I wanted, and Alan Richardson made it quick and easy. I would recommend Superman to anyone looking for a Toyota. Cool Springs. I knew what I wanted, and Alan Richardson made it quick and easy. I would recommend Superman to anyone looking for a Toyota. More

by Todd

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Purchase Time

Recommend Dealer

Yes

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Nov 06, 2023 -

Toyota of Cool Springs responded

Hi Todd, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2023

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We had a wonderful experience with Al. He was very knowledgeable and personable. Truly a seamless experience from start to finish! I will definitely return to purchase a car for my daughte He was very knowledgeable and personable. Truly a seamless experience from start to finish! I will definitely return to purchase a car for my daughter. More

by Miya

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 05, 2023 -

Toyota of Cool Springs responded

Hi Miya, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 03, 2023

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Al was very attentive to what we were looking for in a vehicle. He was very knowledgeable about what was om the lot and provided several recommendations. vehicle. He was very knowledgeable about what was om the lot and provided several recommendations. More

by lashondasession

Recommend Dealer

Yes

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Nov 05, 2023 -

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 27, 2023

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Allen is great to work with! I’ve bought two vehicles with him and I would highly recommend him to anyone!! I’ve bought two vehicles with him and I would highly recommend him to anyone!! More

by rebekahdean27

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Finance Experience

Recommend Dealer

Yes

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Nov 01, 2023 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2023

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The dealership and my sales agent Al “Superman”Rich was very attentive and very up front with everything. And I truly appreciate the transparence!! It made for a enjoyable experience!! very attentive and very up front with everything. And I truly appreciate the transparence!! It made for a enjoyable experience!! More

by rovonya44

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Skaradowski, Viktor Barberena

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Oct 23, 2023 -

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 13, 2023

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Alan was super helpful in getting me a car I truly wanted and could rely on. He was friendly and took his time and could rely on. He was friendly and took his time More

by ivyacook

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yuri Crawford

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Oct 16, 2023 -

Toyota of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Toyota of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Oct 13, 2023 -

ivyacook responded

October 09, 2023

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My experience was great! Alan was kind and didn't put pressure on us to make a decision. He allowed us to take our time and think about what worked best for us. Am so happy w Alan was kind and didn't put pressure on us to make a decision. He allowed us to take our time and think about what worked best for us. Am so happy we decided to try Toyota of Cool Springs and that Alan was working at the time. More

by GreatDeal

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Fun

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Oct 10, 2023 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2023

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From the moment I walked into in the door I was greeted with professionalism. I told the receptionist what I needed, and she pointed me to Superman, Mr. Alan. He also listened to my situation, and explaine with professionalism. I told the receptionist what I needed, and she pointed me to Superman, Mr. Alan. He also listened to my situation, and explained how the process would go based on the information I shared. He did exactly what he said he would do, which made this deal easy. I appreciate Mr. Alan, and Mr. Nuzzo are top notch in my book! More

by tcjones81019

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: J. Nuzzo

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Oct 10, 2023 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!