Dealer Reviews
Cars for Sale
Dealer Log In
Alan Richardson
Alan Richardson | Page 15
Sr. Sales Professional
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
242 Reviews
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
242 Reviews
Write a Review
242 Reviews of Alan Richardson
August 17, 2022
He is definitely working on getting you a car you can afford despite your credit report? There’s hope so come through…your car is ready!! afford despite your credit report? There’s hope so come through…your car is ready!! More
by Royalderoy
Other Employees Tagged: Isaiah Blacksmith, Curtis Kinsman , Dan Fun
June 23, 2022
Great experience, Kenny Eastman is the best and very patient, overall had a great experience the whole team was great to work with!!! Would definitely recommend patient, overall had a great experience the whole team was great to work with!!! Would definitely recommend More
by Casey.hedrick
Other Employees Tagged: Kenny Eastman
February 20, 2022
Alan and Jon went above and beyond helping me get into my new 2022 Corolla Cross, which I had been waiting for over 2 months and the one I ordered kept being pushed back and on Wednesday February 16 a silver new 2022 Corolla Cross, which I had been waiting for over 2 months and the one I ordered kept being pushed back and on Wednesday February 16 a silver one came in, they called me to let me know that it was on the truck, went and looked at it feel in love with it and purchased it after!!! Thanks, guys, for all your help! Sabrina H More
by psalm86_11
Other Employees Tagged: John Kho
December 07, 2021
Alan and his team were AMAZING! He’s definitely earned the name Superman. The team was able to educate me about my car purchase, help me get the best deal and just generally made this tedious process an e the name Superman. The team was able to educate me about my car purchase, help me get the best deal and just generally made this tedious process an enjoyable one! I’d recommend them to anyone looking to buy. More
by Coti
Other Employees Tagged: Xiomara Carrillo, Frederick Edmonson
December 05, 2021
Toyota of Cool Springs is unmatched in service, professionalism, and caring for the whole customer. My visit was not a standard “buy a new car” situation. I was dealing with mobilization issues, pa professionalism, and caring for the whole customer. My visit was not a standard “buy a new car” situation. I was dealing with mobilization issues, pandemic concerns, and generally being out of the loop from being isolated the past year. From the moment I talked to Alan Richardson at the beginning of the process, until I signed the final paperwork with Trey Wade, I was treated as a valued customer. My issues with a walker and mobility were handled with dignity and respect. My inability to be vaccinated and concerns about distancing were quietly and smoothly handled, I never felt demeaned or judged. When all points of the purchase were explained, and let’s face it, Toyota Tundras are not a hard sale, and we had all the information to make an educated purchase, Trey, with assistance from Jim Gile on the paperwork, worked his magic, and we left the dealership with a fair, honest, satisfactory experience that we won’t soon forget. I will never purchase a vehicle anywhere else. More
by Sherry L
May 24, 2021
Our sales person, Alan Richardson was awesome! Definitely recommend him and the dealership. Great experience. We drove from Knoxville to Franklin to make the purchase, will be back for our next purchase. recommend him and the dealership. Great experience. We drove from Knoxville to Franklin to make the purchase, will be back for our next purchase. More
by Denaestesrn
Other Employees Tagged: Tory Robertson
May 11, 2021
Very pleasant experience. Alan is great. I’ll definitely be back. The entire process was quick, stress free and held at a very professional standard. be back. The entire process was quick, stress free and held at a very professional standard. More
by NowhereFast
Other Employees Tagged: Frederick Edmonson
May 05, 2021
We knew the vehicle we wanted, contacted the dealership online and made an appointment, even with a trade we were out the door in 1 hour. Great experience all around. online and made an appointment, even with a trade we were out the door in 1 hour. Great experience all around. More
by brentwoodorem
