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Alan Richardson
Alan Richardson | Page 16
Sr. Sales Professional
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
242 Reviews
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
242 Reviews
Write a Review
242 Reviews of Alan Richardson
April 29, 2021
Alan went above and beyond in assisting me in finding the vehicle that I wanted. He was straightforward, knowledgeable, and honest. Best part was he didn't pressure me to buy a vehicle and got the keys for e vehicle that I wanted. He was straightforward, knowledgeable, and honest. Best part was he didn't pressure me to buy a vehicle and got the keys for every vehicle I wanted to check out. Ask for Alan aka "superman" you are in good hands with this guy. He will make it happen and you'll leave knowing that you was taking care of. More
by TB
April 29, 2021
Alan helped me with trade in and new car purchase. He was very courteous and helpful. The buying experience was quick and efficient and he was great to work with. very courteous and helpful. The buying experience was quick and efficient and he was great to work with. More
by mikemangrum
April 23, 2021
Alan was terrific to work with and a good reason to visit the dealership for a new vehicle. He is very knowledgeable & kept us informed throughout the entire purchase process. Thanks, "Superman"...5 stars fo the dealership for a new vehicle. He is very knowledgeable & kept us informed throughout the entire purchase process. Thanks, "Superman"...5 stars for Alan! Interaction from Sales Manager was a little disappointing when it came down to the numbers and negotiation. Terms like "relevant value" vs. "true value" of our trade-in were misleading and led to us taking a step back to be cautious rather than trusting. In the end, we are happy with the purchase, but we appreciate transparency and honesty from the start. More
by Ken
April 18, 2021
Alan was extremely friendly and helpful. He answered all of my questions and helped me understand the nuances between different vehicle offerings. Thank you, Alan, for fantastic customer service! of my questions and helped me understand the nuances between different vehicle offerings. Thank you, Alan, for fantastic customer service! More
by Denise W.
April 17, 2021
I have bought two cars from Toyota of cool springs and I wouldn’t go anywhere else. Alan and Yuri are great. Efficient and effortless experience! wouldn’t go anywhere else. Alan and Yuri are great. Efficient and effortless experience! More
by Angie
Other Employees Tagged: Yuri Crawford
April 14, 2021
Great experience with Alan Richardson. Friendly / Knowledgeable about all things. He was easy to talk with and kept working to get the best deal for me. Ask him if he has learned to drive a stick shi Knowledgeable about all things. He was easy to talk with and kept working to get the best deal for me. Ask him if he has learned to drive a stick shift... lol. More
by dkochtn
April 11, 2021
Great selection!! Answered all my questions about new Great selection!! Answered all my questions about new hybrid motor vehicles. Great test drive. Very helpful salesperson. Not impressed with financia Great selection!! Answered all my questions about new hybrid motor vehicles. Great test drive. Very helpful salesperson. Not impressed with financial guys. Felt pressured into buying more than I needed. Overall a good dealership!! More
by hankyjazz
Other Employees Tagged: Yuri Crawford , Daniel in finance is terrible
April 01, 2021
Very pleasant experience working with Alan! Told him my budget, what kinda vehicle I was looking for. He worked his super powers and got me what I wanted plus a lil more. Definitely earned my business goin budget, what kinda vehicle I was looking for. He worked his super powers and got me what I wanted plus a lil more. Definitely earned my business going forward & highly recommended for anyone looking for a vehicle. More
by Kia Lover!
March 18, 2021
Alan is the best!! He made sure I got everything I didn't even know I wanted on my new RAV4! And the process was so quick! He made the whole experience so simple and easy! Thanks again! 😊 even know I wanted on my new RAV4! And the process was so quick! He made the whole experience so simple and easy! Thanks again! 😊 More
by Kayla.Fontaine
