My experience was absolutely WONDERFUL. Alan tuck was very helpful and very informative. He gave me all the information that I needed for when I return to purchase my DREAM CAR.
"Great experience "
Great group of people, very friendly also great selection of vehicles everyone acts like your part of the family. Thank you so much everyone for the experience.
Alan Tuck is the man! Go see him for a great experience and an awesome sales process. The whole team from sales to finance is easy to work with when buying a vehicle.
"Honest and Helpful, Alan Tuck "
- Bev Woodson
Alan Tuck will listen to your needs and help you get the best deal on a vehicle. He has been very helpful yo me since I purchased my Edge, I just call him and he provides with the info I need and who to contact in Service for my check ups. Ti
"Easy Peasy Lemon Squeezy"
I went to trade in my 2015 Ford Fiesta for a 2013 Ford Escape. I needed extra room for my drums and it was a good deal for the vehicle. They were able to give me the exact amount left on my fiesta minus $300.00. I told them what I wanted my monthly payment to be and they were able to get it really close. I was also able to get a 2 year warranty for not much extra. Alan Tuck and his crew were very helpful and made the process very easy and I left with my new vehicle without spending a dime or having to visit the DMV. I will continue to be a Ford driver for the foreseeable future.
Other Employees Tagged:
"Buying a used Ford Escape"
I don't often give out perfect scores when responding to requests for rating a buying experience, but this time came as close to perfect as any experience I've had. The car was right, the price was right, etc. I believe the reason for that is because this is an attitude that has become ingrained into the whole car buying process. I think the main question here is whether or not I would do it again. The answer to that is YES.
Other Employees Tagged:
, There were several others whose name I don't recall that I interacted with and the attitude of helpfulness was just as strong
"2018 Ford Buying experience!"
The staff at Richmond Ford was extremely helpful, professional, and knowledgeable when it came to finding me the perfect new truck I was looking for. The entire staff out worked all other dealers I'd looked at resulting in a great buying experience. This was my third vehicle from Richmond Ford Lincoln and I have every intention of buying with them on my next one.
- Hot rod 7
I was very pleased with the customer service that I received and to mr. Frank tuck it was a Bodacious exp
erience enjoyed the conversation
"ALAN TUCK and the Richmond Team ROCK!!!"
OMG, I cannot say enough about Alan Tuck! He has been more than patient with me as I have been looking at buying a new truck since February 2018! We have met several times and talked. I wasn't ready to buy one any sooner. He worked with me without pressuring me about buying.
Stephanie took my call and helped with a few online issues! Mike in Financing worked with me to get the warranties I wanted and was patient with explaining difference to ensure I understood exactly what I was buying!
What an AWESOME team!! Thank you for helping me get into a new truck after 15 years!! If you are thinking about a new Ford - Richmond is the place to go!!
"Purchase new truck"
Alan Tuck was very patient with this sale. We could not decide on what we wanted so he worked with showing us both options . We talked back and forth several times in finding the right truck, he searched several dealerships until he found exactly what we wanted.