Albert Berisha

Service department has been consistently excellent throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to throughout my many years of owning a Mercedes-Benz. I greatly appreciate Albert Berisha, who will always go over and beyond the call of duty to accommodate occasionally complicated timing requirements. More

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Schneider and the Mercedes Benz team always fast and officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. More

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Ask for Ryan! He’s attentive, communicative, transparent, trustworthy, HONEST and very helpful every single time I need service for my car (which has been a lot mo He’s attentive, communicative, transparent, trustworthy, HONEST and very helpful every single time I need service for my car (which has been a lot more than I would have liked in the past year) but because of him I won’t bring my car anywhere else even if that means I have to wait for availability. Schneider was also amazing and easy to work with in Ryan’s absence. The service manager Albert was so kind & accommodating for me in a tough situation - I used to sell Mercedes and also worked for Herb for a number of years (so my expectations are high) and this service team exemplifies what service for a Mercedes Benz should look and feel like. Down to the valet guys & the manager Adilson are honestly a pleasure to work with. The ladies at checkout. Everyone is delightful, they make what usually is a stressful visit feel like a breeze. Well done, I love my service team. More

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Albert Berisha is an absolute star and gives the single best service of anywhere. He is very efficient, knowledgeable and kind, and there is no one better at his job. Albert is a tremendous asset to his best service of anywhere. He is very efficient, knowledgeable and kind, and there is no one better at his job. Albert is a tremendous asset to his dealership, and they are lucky to have him. More

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From scheduling to pickup this was an A++ experience. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. More

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I had a great experience as always with the service department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dea department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealership and especially the service department to my friends and family! More

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Schneider and the Mercedes Benz team is the best around, turn around time is like no other. I will always service my vehicle there and recommend others as well! turn around time is like no other. I will always service my vehicle there and recommend others as well! More

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Albert was great with assisting with making the appointment for getting the updates for the car and getting it picked up for our house. appointment for getting the updates for the car and getting it picked up for our house. More

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The entire team at Mercedes-Benz of Boston is the gold standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuin standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuine smile and kept me updated during my car's service. They are an amazing team! More

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I was completely impressed by Albert professionalism and customer service.” He is amazing ,helped me more than i expected Thank you customer service.” He is amazing ,helped me more than i expected Thank you More

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