Matt Stoddard

Easy to make appts. , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! More

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Very pleasant enjoy everything they were able to do for me great job snack delicious me great job snack delicious More

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The vehicle was brought in for 40K maintenance, 2 outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on to outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. Welcome staff, service technician, loaner staff... all welcomed me and provided their best service. I strongly recommend the service department of this dealership. More

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Anthony Dinardi…. .and his entire crew…(Mike Robinson & Mike stoddard) gets the job done !! My wife couldn’t be happier when she picked up her Gl 450 !!! Thanks Antho .and his entire crew…(Mike Robinson & Mike stoddard) gets the job done !! My wife couldn’t be happier when she picked up her Gl 450 !!! Thanks Anthony for working with us. In the words of the rock ‘n’ diva…..Tina Turner….your department is simply the best.👍 More

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Courteous and professional from the service advisor to the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended More

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Friendly. Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never feel like service is being done on your car that is unnecessary. And even does work on your car that is not charged to you if they feel that the vehicle should not have broken down prior to usual date of needed services. More

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From the moment you walk and throughout your time there your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work th your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work that was done. If you need to leave your car you are offered complimentary vehicle free of charge. Complete Satisfaction every time I’m there !!!!!! More

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Every time I come in here I feel unwanted. I'm honestly going to stop coming here. Last winter, I was looking to lease a new Mercedes for my wife's birthday. The first time I went it, I had a sales rep tha going to stop coming here. Last winter, I was looking to lease a new Mercedes for my wife's birthday. The first time I went it, I had a sales rep that clearly didn't take me seriously as buyer. Mind you I have a excellent credit and more than enough finances to afford the vehicle I was looking for. But I felt (and this is my opinion) because of the way I was dressed and I because I didn't "look the part" the rep didn't take me seriously. The experience was so bad I eventually just walked out. A couple days later I was called back in by a manager and I was assigned a rep who did an excellent job during the sales process. So all's end that ends well right? WRONG The rep promised me during the selling process that when my wife's birthday arrived and I gave her the car, I could come by with my wife and he would clean the vehicle and give her a walk through. When I reached back out to the rep, he suddenly forgot about the promise and was too busy to do the walk through. He also said he'd clean the car. This man literally put down some paper mats and said it's all set. It ends here right? WRONG Last week I come in to have a repair done on my wife's car. The service center valet takes the car and tells me to have a seat, someone will be with me. I sat and waited for 30 mins and no one said anything to me. Meanwhile a white lady walks in and was services in like 5 mins. Meanwhile I had been sitting there for 30 mins with at least 6 reps walking back and forth past me. Finally out of frustration I got up to get some help and point out the fact that I'd been waiting for 30 mins when someone finally helped me. Long story long, every time I come in this place I feel like I'm not treated fairly or equally because I don't look the part. Not sure if it's because I'm black or I'm not a flashy dresser, but either way I don't like how Im treated when I come to this place. As a result I won't be returning. More

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The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More

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The service at MB Boston is the best ever. There are other dealerships closer to my home but my dealership of choice is MB Boston. other dealerships closer to my home but my dealership of choice is MB Boston. More

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