Albert Berisha | Page 3
Director of Customer Care
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
187 Reviews
Write a Review187 Reviews of Albert Berisha
March 23, 2025
Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. More
March 15, 2025
My name is Dr. Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Dav Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Davis (General Manager), Albert Batista (Customer Service Manager) and Richie Bautista (Sales Consultant) made the process so easy and I felt very comfortable. We were in and out, and I’m sure I was given the best deals/discounts. Thank you Mercedes-Benz for your great service. More
Other Employees Tagged: Jeff Davis, Richie Bautista
February 14, 2025
Brought my vehicle here for service. Albert Berisha was wonderful to work with. He resolved all of my issues. I always look forward to servicing my vehicle because Albert puts a smile on Albert Berisha was wonderful to work with. He resolved all of my issues. I always look forward to servicing my vehicle because Albert puts a smile on my face. Thank you again for the exceptional service. More
February 12, 2025
Highly recommend: Just purchased another car from Stephen Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint and is pleasure to deal with…as is the dealership itself—from the top down! More
Other Employees Tagged: Jeff Davis, Patrick Titshaw, Jimmy Maniatis, Stephen Leung
February 01, 2025
Excellent service as always. Service Associate Mike Robinson always takes great care in making the visit as easy as possible! Service Associate Mike Robinson always takes great care in making the visit as easy as possible! More
Other Employees Tagged: Jeff Davis, Michael Robinson
January 30, 2025
Best experience I have had in a dealership in more than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than all other service advisors and or managers combined. More
Other Employees Tagged: Paolo Castro, Richie Bautista, Schneider Limose
January 29, 2025
This dealership is a first class operation from top to bottom…..exceptionally professional yet cordial ! bottom…..exceptionally professional yet cordial ! More
Other Employees Tagged: Patrick Titshaw, Anthony Dinardi, Jimmy Maniatis, Erika Pineda, Schneider Limose , Matt Murphy, Michael Wetzonis
January 24, 2025
I recently had my vehicle serviced at Mercedes Benz of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff gree of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff greeted me warmly and made me feel welcome. Mr. Albert Berisha, customer service manager has done a great work because each team member I interacted with was knowledgeable, courteous, and dedicated to providing excellent service. Specially Mr. . Schneider took his time to explain the services my car needed and answered all my questions with patience and clarity. I truly appreciated their transparency and commitment to customer satisfaction. The service was completed in a timely manner, and my car was returned in great condition. It’s refreshing to see such a cohesive and professional team working together to ensure a positive experience for consumers. I highly recommend Mercedes-Benz of Boston to anyone who needs a service for their Mercedes-Benz. More
Other Employees Tagged: Patrick Titshaw, Schneider Limose
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