Erika Pineda
Erika Pineda at Mercedes-Benz of Boston

Erika Pineda

Commercial Vehicles Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.7
45 Reviews
4.7

45 Reviews

Write a Review

45 Reviews of Erika Pineda

February 21, 2024

Dealership Rating
Employee Rating

Excellent service as always, Best Mercedes Benz dealership, Albert is the best manager, deserves a lot of credit, great job, thank you very much, Dr.Talalayevsky! More

by talgre
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Feb 21, 2024

Mercedes-Benz of Boston responded

We're so glad to know you had an excellent experience with us at Mercedes-Benz of Boston! Your kind words about Albert and our team are greatly appreciated. We look forward to serving you again in the future!

December 14, 2023

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Employee Rating

Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them. More

by Shima72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 14, 2023

Mercedes-Benz of Boston responded

We're delighted to know you had an outstanding experience with us at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to serving you again in the future!

December 01, 2023

Dealership Rating
Employee Rating

HORRIBLE BUSINESS THEY INSPECTED MY TRUCK WITH BAD BREAKS passenger front seat belt not working and still passed inspection sticker the Gm don’t care about the customers at all or our safety take your money More

by Randsonsautorepair
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Jeff Davis, Umer Iqbal, Richie Bautista , Carlos Romero

September 09, 2023

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Easy to make appts. , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! More

by leepiano
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2023

Mercedes-Benz of Boston responded

We're glad to know you found our team at Mercedes-Benz of Boston knowledgeable and helpful, and that the delivery service met your expectations. Thanks for sharing your experience!

July 29, 2023

Dealership Rating
Employee Rating

Recently brought my five year old Mercedes in for service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. More

by MTD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Aug 01, 2023

Mercedes-Benz of Boston responded

We're so glad to know that Schneider and our service team at Mercedes-Benz of Boston consistently provide you with top-notch care. Thanks for your continued support, we appreciate it!

July 08, 2023

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Employee Rating

Always very responsive whenever an out of regular service cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. More

by Sjricci
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Jul 10, 2023

Mercedes-Benz of Boston responded

Thank you for the positive review! We're glad to hear that our team at Mercedes-Benz of Boston has been responsive and accommodating. We appreciate your business and look forward to serving you again in the future!

June 28, 2023

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Employee Rating

Erika is awesome to work with and has been great with our Sprinter van repairs. More

by dunloggin2000
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Mercedes-Benz of Boston responded

Thank you for your feedback! We're thrilled to hear that you've had a positive experience working with Erika for your Sprinter van repairs at Mercedes-Benz of Boston. She's a valuable member of our team and takes great pride in delivering excellent service to our customers. We appreciate your trust in us and look forward to assisting you with any future automotive needs.

June 26, 2023

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Employee Rating

Came in for an oil change and inspection sticker with out an appointment. The waiting didn't seem to take that long. More

by johndulock
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson, Matt Murphy

Jul 03, 2023

Mercedes-Benz of Boston responded

John, thank you for choosing Mercedes-Benz of Boston for your oil change and inspection sticker. We're glad to hear that the wait time was reasonable. If you have any other automotive needs in the future, please don't hesitate to reach out. Have a great day! - Mercedes-Benz of Boston

May 26, 2023

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Employee Rating

This dealership gave me excellent service . The staff was very polite and professional. They also cleaned my car very well… More

by Terencegrant00
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 26, 2023

Mercedes-Benz of Boston responded

We're glad you had a positive visit to our service center, Terence! We look forward to seeing you back next time! Thank you! - Mercedes-Benz of Boston

May 18, 2023

Dealership Rating
Employee Rating

Dropped off our Sprinter van on Wednesday with the rear Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience we More

by Pat F
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Mercedes-Benz of Boston responded

Pat, thank you so much for giving our Mercedes-Benz of Boston team the opportunity to earn your business! We're so glad Erika & the crew were able to get your Sprinter's air conditioner back in working order just in time for summer. Thanks again for the kind comments and please don't hesitate to reach out the next time we can be of assistance!

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