Albert Lopez
Albert Lopez at Longo Toyota

Albert Lopez | Page 3

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.8
65 Reviews

Enjoy watching movies with my wife, photography and reading comic books.

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Specialties & Trainings

Toyota Certified

4.8

65 Reviews

Write a Review

65 Reviews of Albert Lopez

August 17, 2024

Dealership Rating
Employee Rating

Came in for a service and the advisor was very kind and informative. I waited at the dealership and their service waiting area was very comfortable. Lastly the service member that handed my car off to me w More

by Christian B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Longo Toyota responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service advisor and enjoyed our comfortable waiting area. It’s great to know that the service member who handed off your car made a good impression. We appreciate your kind words and hope to see you again soon! Team Longo

July 22, 2024

Dealership Rating
Employee Rating

Great service advisor. Told me about a recall on my Tacoma. Gave me updates on what was going on. Great job More

by Bellardsean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Longo Toyota responded

Thank you for bringing your Tacoma into our service center and happy knowing Albert and the team @ Longo Toyota took wonderful care of you. Hurry back!

June 13, 2024

Dealership Rating
Employee Rating

Excellent service, communication, professionalism and follow up. Danny and Albert were great as always. I am very happy with the service I received. More

by Sramirez4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Guererro

Jun 13, 2024

Longo Toyota responded

We're happy knowing your service experience with a few of our team members was a great visit w/Danny & Albert - Make it a great day - Team Longo

June 07, 2024

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Employee Rating

Excellent service but the only thing we waited for 5 hours because they are busy. More

by Bonnie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ayala, Eric Chung

Jun 07, 2024

Longo Toyota responded

Thank you Bonnie for your understanding about the time spent in service. Our management team is always looking at ways to decrease the time spent in service for our guests. Have a great weekend - Team Longo

February 21, 2024

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Employee Rating

Bad customer service workers bad attitude didn’t do anything they promise didn’t return my car on time More

by Danny454ss2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2024

Longo Toyota responded

Thank you for talking with our Service Manager, Matthew Menendez today (Feb 21, 2024) in detail about your experience, We look forward to seeing you again in the next week or so. Team Longo

February 14, 2024

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Employee Rating

The service department at Longo Toyota has it down to science with regard to its entire customer service program. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy knowing the team took wonderful care of you during your visit. Have a great rest of your week and hurry back

February 10, 2024

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Employee Rating

I had a great maintenance service at Longo Toyotal dealership. Great communication and recommendations for next service. More

by Jk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and we're honored you stopped by - Longo Toyota

Feb 10, 2024

Jk responded

I had a great maintenance service at Longo Toyotal

January 29, 2024

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Employee Rating

Had a very good experience when I took my car in for regular service. I have been dealing with Albert Lopez for a few years now and he's always very courteous and helpful. He keeps me informed of the pr More

by lisgca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Lisgca for your kindness and trust in our company and team (Albert). Make it a great day and hurry back

November 05, 2023

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Employee Rating

I always come here to service my car. They’ve got good quality service, fast and efficient. More

by rhythmixmymy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Longo Toyota responded

Thank you for entrusting the team at Longo Toyota with your servicing needs.

October 01, 2023

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Employee Rating

Great service. , great attitude, very friendly and attentive. I would recommend this dealership to friends. More

by robertrodriguez124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Longo Toyota responded

We wouldn't be a dealership without team members such as Albert Lopez and we wanted to thank you for recognizing his hard work and dedication to our guests. Make it a great day and hurry back

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