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166 Reviews of Albert McLing
Verified Customer
July 26, 2026
My salesman was great. However after being told the vehicle had been detailed, it had not. And a sun visor that was broken was still broken, after I was told it would be fi However after being told the vehicle had been detailed, it had not. And a sun visor that was broken was still broken, after I was told it would be fixed. ??????? More
by TAHOEJULS67
Other Employees Tagged: Albert McLing
July 26, 2026
We purchased a truck from Lithia Toyota in Klamath Falls on May 14, 2026 after working with Marcos, the online salesperson. Unfortunately, our experience after the sale has been extremely disappointing. on May 14, 2026 after working with Marcos, the online salesperson. Unfortunately, our experience after the sale has been extremely disappointing. * May 17: The check engine light came on—just three days after purchasing the truck. * May 18: We called the dealership to report the issue. * We didn’t receive a response until May 25, when we were told Service Manager Paul would be contacted. * June 11: We finally brought the truck in. It was there all day, but because the code had cleared, no repair was made. * June 12: The check engine light came back on immediately the next day. * We called again and were told Albert in sales would call us back. We never received a meaningful resolution. Then, on July 2, instead of addressing the ongoing issue or communicating with us, we were simply emailed “as-is” paperwork with no explanation or conversation. After weeks of trying to get help with a problem that started just days after purchase, it felt like the dealership was washing its hands of the situation rather than standing behind the vehicle they sold us. We understand that used vehicles can have issues, and we weren’t expecting perfection. What we did expect was timely communication and an honest effort to resolve a problem that appeared almost immediately after the sale. Instead, we experienced long delays, poor follow-up, and ultimately felt dismissed. Based on our experience, I cannot recommend Lithia Toyota in Klamath Falls. More
by STRANDQUISTB1
July 21, 2026
Had a problem with my infinite. You ordered the parts and made the repair. Also loved the French vanilla coffee blend. You ordered the parts and made the repair. Also loved the French vanilla coffee blend. More
by Rusty.vanhoose
Other Employees Tagged: Kevin Bicknell
July 17, 2026
I just leased my Toyota and have not used the service department yet. Look forward to future dealings with Klamath Falls Toyota. department yet. Look forward to future dealings with Klamath Falls Toyota. More
by BWOODGER2
Other Employees Tagged: Matt Snipes, Kevin Bicknell
July 12, 2026
Had an issue with the hood clips on my 2019 Tundra. The truck was in for an oil change and service, the techs took care of the problem without extra charge. We appreciate the service department. Tha The truck was in for an oil change and service, the techs took care of the problem without extra charge. We appreciate the service department. Thanks. More
by DONDROMANO
Other Employees Tagged: Matt Snipes, Kevin Bicknell
June 29, 2026
I went for a routine service and after a bit of confusion about whether it was due, it was completed as scheduled. about whether it was due, it was completed as scheduled. More
by NONE37
Other Employees Tagged: Kevin Bicknell
June 23, 2026
These guys at Toyota always do me a great job. They always let me know if anything else needs to be done. The crew there is always treat me with the highest standards. They always let me know if anything else needs to be done. The crew there is always treat me with the highest standards. More
by JIMIJOE54
Other Employees Tagged: Matt Snipes, Kevin Bicknell , Francisco
June 01, 2026
Always friendly and incredibly knowledgeable. Always willing to help and that is why we buy all our vehicles from this Toyota dealership Always willing to help and that is why we buy all our vehicles from this Toyota dealership More
by liza.safford
Other Employees Tagged: Matt Snipes, Kevin Bicknell, Juan Maldonado , Donny in Service
May 28, 2026
Excellent service especially the level of communication with me during the work. They always get me in when service is needed. with me during the work. They always get me in when service is needed. More
by BEAR3333
Other Employees Tagged: Matt Snipes, Kevin Bicknell
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