Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
173 Reviews
4.7

173 Reviews

Write a Review

Dealership Experience

14 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

173 Reviews of Kevin Bicknell

July 17, 2026

Dealership Rating
Employee Rating

I just leased my Toyota and have not used the service department yet. Look forward to future dealings with Klamath Falls Toyota. More

by BWOODGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

July 12, 2026

Dealership Rating
Employee Rating

Had an issue with the hood clips on my 2019 Tundra. The truck was in for an oil change and service, the techs took care of the problem without extra charge. We appreciate the service department. Tha More

by DONDROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 13, 2026

Klamath Falls Toyota responded

We’re happy to hear our service team fixed the hood clips on your 2019 Tundra at no extra charge during your oil change. Thank you for your kind feedback, and we look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 29, 2026

Dealership Rating
Employee Rating

I went for a routine service and after a bit of confusion about whether it was due, it was completed as scheduled. More

by NONE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing

Jun 29, 2026

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 23, 2026

Dealership Rating
Employee Rating

These guys at Toyota always do me a great job. They always let me know if anything else needs to be done. The crew there is always treat me with the highest standards. More

by JIMIJOE54
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Francisco

Jun 23, 2026

Klamath Falls Toyota responded

Thank you for the 5-star rating. We’re glad our team keeps you informed and upholds high standards when servicing your Toyota Tundra. We appreciate your trust and look forward to serving you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 02, 2026

Dealership Rating
Employee Rating

Everyone at the dealership both sales and service are polite and helpful. They are always willing to help you with anything you need. Service is always available and I will be happy to use the company More

by DIANEANDBRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes

Jun 02, 2026

Klamath Falls Toyota responded

Thanks for sharing your experience. We’re delighted our team was both polite and helpful during your Toyota service. We’ll pass along your appreciation to Matt and Kevin and look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 01, 2026

Dealership Rating
Employee Rating

Always friendly and incredibly knowledgeable. Always willing to help and that is why we buy all our vehicles from this Toyota dealership More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado , Donny in Service

Jun 01, 2026

Klamath Falls Toyota responded

It’s wonderful to hear our team’s helpful approach and expertise have earned your loyalty. Thanks for continuing to choose our Toyota dealership for your vehicles; we look forward to supporting you again soon. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

May 28, 2026

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Employee Rating

Excellent service especially the level of communication with me during the work. They always get me in when service is needed. More

by BEAR3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

May 28, 2026

Klamath Falls Toyota responded

We’re grateful you noticed the clear communication during your Toyota RAV4 Hybrid service. It’s great to hear we can always accommodate you when maintenance is due. We look forward to supporting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

Dealership Rating
Employee Rating

I like this dealer, I have had good service at an affordable price. I look forward to seeing you soon. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

May 03, 2026

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

Dealership Rating
Employee Rating

They get the job done. Not too pushy. They do the work honestly. Clean lobby More

by hankstolvoort
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Apr 30, 2026

Klamath Falls Toyota responded

Thank you for highlighting our honest approach and tidy lobby. We’re pleased the service on your Toyota Corolla was straightforward and without pressure. Albert looks forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 28, 2026

Dealership Rating
Employee Rating

You guys are great, and your service techs are great and understanding and helpful and make you feel valued. More

by Eli House
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Albert, 5 stars

Apr 30, 2026

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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