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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
184 Reviews
4.7

184 Reviews

Write a Review

184 Reviews of Matt Snipes

September 03, 2026

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Employee Rating

Donnie in service is very attentive and gave me EXCELLENT service. I highly recommend Lithia Toyota Klamath falls to anyone that’s in need of maintenance or repairs any make or model More

by GHOLLAND1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer

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Sep 03, 2026

Klamath Falls Toyota responded

Attentive communication lies at the core of how our service team operates. Knowing that you felt well cared for during the service on your GMC 2500 is rewarding. Your recommendation means a lot to us. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 31, 2026

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Employee Rating

You have a clean shop . Service representative are friendly and offer prompt service. Comfortable waiting area. More

by TERRYW1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Klamath Falls Toyota responded

Thank you for recognizing our clean shop and comfortable waiting area during your recent Toyota service visit. Matt and our team appreciate your kind comments about the friendly, prompt assistance. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 17, 2026

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Employee Rating

I just leased my Toyota and have not used the service department yet. Look forward to future dealings with Klamath Falls Toyota. More

by BWOODGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Jul 19, 2026

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 12, 2026

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Employee Rating

Had an issue with the hood clips on my 2019 Tundra. The truck was in for an oil change and service, the techs took care of the problem without extra charge. We appreciate the service department. Tha More

by DONDROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Jul 13, 2026

Klamath Falls Toyota responded

We’re happy to hear our service team fixed the hood clips on your 2019 Tundra at no extra charge during your oil change. Thank you for your kind feedback, and we look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 05, 2026

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Employee Rating

Convenient, helpful, and quality service are some of the attributes my company and me personally continue to return to this dealership. More

by MDELANEY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee , Crystal

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Jul 05, 2026

Klamath Falls Toyota responded

Thank you for choosing us again for your new Toyota Tundra. It’s rewarding to know our convenient, helpful, and quality service keeps you and your company coming back. We look forward to serving you in the future. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 23, 2026

Dealership Rating
Employee Rating

These guys at Toyota always do me a great job. They always let me know if anything else needs to be done. The crew there is always treat me with the highest standards. More

by JIMIJOE54
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Francisco

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Jun 23, 2026

Klamath Falls Toyota responded

Thank you for the 5-star rating. We’re glad our team keeps you informed and upholds high standards when servicing your Toyota Tundra. We appreciate your trust and look forward to serving you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 04, 2026

Dealership Rating
Employee Rating

Always very friendly and efficient. Very clean and reliable with their service.an always happy about their professionalism.thanjs. More

by ROYWEBSTER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie

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Jun 04, 2026

Klamath Falls Toyota responded

It’s great to know our team provided friendly, efficient, and professional care for your Toyota RAV4. Thank you for highlighting our clean and reliable service, and we look forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 02, 2026

Dealership Rating
Employee Rating

Everyone at the dealership both sales and service are polite and helpful. They are always willing to help you with anything you need. Service is always available and I will be happy to use the company More

by DIANEANDBRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell

Print
Jun 02, 2026

Klamath Falls Toyota responded

Thanks for sharing your experience. We’re delighted our team was both polite and helpful during your Toyota service. We’ll pass along your appreciation to Matt and Kevin and look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 01, 2026

Dealership Rating
Employee Rating

Always friendly and incredibly knowledgeable. Always willing to help and that is why we buy all our vehicles from this Toyota dealership More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing, Juan Maldonado , Donny in Service

Print
Jun 01, 2026

Klamath Falls Toyota responded

It’s wonderful to hear our team’s helpful approach and expertise have earned your loyalty. Thanks for continuing to choose our Toyota dealership for your vehicles; we look forward to supporting you again soon. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

May 28, 2026

Dealership Rating
Employee Rating

Excellent service especially the level of communication with me during the work. They always get me in when service is needed. More

by BEAR3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
May 28, 2026

Klamath Falls Toyota responded

We’re grateful you noticed the clear communication during your Toyota RAV4 Hybrid service. It’s great to hear we can always accommodate you when maintenance is due. We look forward to supporting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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