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Alberto Bonet
Alberto Bonet at Executive Jeep

Alberto Bonet | Page 10

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

4.8
268 Reviews
4.8

268 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Languages Spoken

English English

268 Reviews of Alberto Bonet

June 13, 2024

Dealership Rating
Employee Rating

I LIKE YOUR SERVICE ALWAYS BUT YOU'RE PAYMENT IS VERY EXPENSIVE SO I NEED DESCOUNT. More

by kostantinos.teklehaimanot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 14, 2024

Executive Jeep responded

Thanks for your feedback on your recent visit to our dealership. If you would like to contact us regarding payments, please send us your contact information and we will reach out. We appreciate your business!

June 12, 2024

Dealership Rating
Employee Rating

Pricing on labor is exorbitant. The same testing elsewhere would have been 1 hour not a 4 hour charge on top of the diagnostic test. The dealership was unwilling to price reasonable More

by LEXISDEDOM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jun 15, 2024

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 11, 2024

Dealership Rating
Employee Rating

Duration of service took longer than what was expected. Appointment scheduled at 1030 and didn’t walk out till nearly four hours later. An audible sound is coming from suspension that was not previousl More

by DISDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jun 15, 2024

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 10, 2024

Dealership Rating
Employee Rating

The guy who took care of me was amazing and I give 5 stars out of 5 More

by mzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2024

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 05, 2024

Dealership Rating
Employee Rating

Awesome experience as usual. Clean neat and professional No pushy service people and loved the video at the end , More

by STEVE-P71891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Frank Gargano , Gary Grote, Tyler J. Leopizzo

Print
Jun 06, 2024

Executive Jeep responded

Steve, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2024

Dealership Rating
Employee Rating

Alberto Bonet was our service representative. He goes over and above in working with us. More

by cdonahue01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 29, 2024

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2024

Dealership Rating
Employee Rating

The service technician was incredibly pleasant and helpful and very easy to work with, the weight was very short, and the car was returned in perfect condition More

by EMJC103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote, Tyler J. Leopizzo

Print
May 29, 2024

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 14, 2024

Dealership Rating
Employee Rating

My experience with jeep was phenomenal. Everyone was very nice and professional. And Jason was the best.I would recommend them to anyone. More

by MONIE0272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer

Print
May 14, 2024

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

May 11, 2024

Dealership Rating
Employee Rating

The dealership is good ,the cost of the labor is weigh to high.you already have to get your car fixed More

by PATROBERTS1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 12, 2024

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 09, 2024

Dealership Rating
Employee Rating

Excellent service advisor: Alberto Bonet Dealership clean honest affordable. Coupons do come in handy. Would recommend More

by KELNIKENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 10, 2024

Executive Jeep responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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