Alberto Bonet
Alberto Bonet at Executive Jeep

Alberto Bonet | Page 24

Certified Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

4.7
253 Reviews
4.7

253 Reviews

Write a Review

Dealership Experience

9 yrs, 5 mos

253 Reviews of Alberto Bonet

November 30, 2022

Dealership Rating
Employee Rating

Alberto the service person who handled our repair was rude and nasty. The car had a scratch when returned down the side (we luckily were able to buff it out). The entire passenger dash was hanging as the More

by TAYAH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Meyer, Frank Gargano, Scott Orsini , ruben Chaudhry

Nov 30, 2022

Executive Jeep responded

Good Morning I would like to discuss your recent visit here and address your concerns please give me a call @ 203-672-6021 I would have called you but you didn't provide us with your name in the review. thank you Scott Orsini

November 29, 2022

Dealership Rating
Employee Rating

Needed to get a check on a recall and I got a call in about an hour that my car was all set and my vehicle didn’t have the issue. Service staff are always helpful and nice. More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Executive Jeep responded

Thank you, Ann, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 25, 2022

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Employee Rating

Lack of communication, instead of calling I got a text when I was on my way telling me my truck was not ready; and needed to be kept one more day. It was very inconvenient. When I picked up my truck not More

by ADRIENNE.JONES
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2022

Executive Jeep responded

Thank you for bringing this to our attention, Adrienne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2022

Dealership Rating
Employee Rating

Everyone is so professional. They only recommend what you need and answer all the concerns you have on you vehicle. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer

Nov 23, 2022

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2022

Dealership Rating
Employee Rating

Took my Rogue in for a call back. Al (the service mgr) was very courteous and my vehicle was taken care of quickly. More

by gstein4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Executive Jeep responded

Thank you for the kind words for Alberto and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 19, 2022

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Employee Rating

Good service! They do what are needed to be done and do it on time. More

by Magbaletae
Service Price Transparency
Recommend Dealer
Yes
Nov 20, 2022

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2022

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Employee Rating

Always a great experience. The staff is always friendly and extremely knowledgeable. Look forward to our next service. More

by IBEGIA01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

November 18, 2022

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Employee Rating

I have always revived great service since buying my wrangler in 2012. Very friendly service folks More

by EGGDAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 17, 2022

Dealership Rating
Employee Rating

It was a quick repair. The person at Nissan keep us informed with letting us know when car was ready More

by Lelly6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

November 17, 2022

Dealership Rating
Employee Rating

Quick and attentive to details with my requests. Great service, transparent communication and i always feel comfortable with the service. More

by SURFJAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer

Nov 20, 2022

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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