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Aleiya Rosales
Aleiya Rosales at Jim Falk Motors of Maui
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Aleiya Rosales

Service Advisor

Jim Falk Motors of Maui

260 Hana Hwy
Kahului, HI 96732

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4.2
42 Reviews
4.2

42 Reviews

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42 Reviews of Aleiya Rosales

April 25, 2024

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Employee Rating

They have a great team at Jim Falk Nissan! When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are More

by LOCKHARTJANICE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Apr 26, 2024

Jim Falk Motors of Maui responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Janice. Sincerely, The Jim Falk Motors Of Maui Team

April 17, 2024

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Natalie and her automotive crew is Awesome Honorable Caring and Courteous Professionals people on this planet, More

by gaylordalmeida
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Vierra, Neal Drewry, Andrew Curgus, Rick Kealoha-Jacobson, Sam Bersamin, Ryan Westberg, Natalie Darisay, AMY HALLBERG , Andy is the Best Vehicle Expert on the Planet 😀

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Apr 19, 2024

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

April 10, 2024

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Knowledgeable Team and customer focused. ...Helpful, smiling, good atmosphere....want to assist..Aloha spirit.....professional More

by MILLERE009
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Recommend Dealer
Yes
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Apr 12, 2024

Jim Falk Motors of Maui responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Jim Falk Motors Of Maui Team

April 10, 2024

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Never returned my calls, had me bring car in and it wasn't even looked at by mechanic until the third day, after waiting over 3 months for the part they had forgotten to order the gasket and trans flui More

by TJMILOVINA
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Workmanship
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Recommend Dealer
No
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Apr 12, 2024

Jim Falk Motors of Maui responded

Thank you for sharing the details of your experience with us. At Jim Falk Motors Of Maui we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Jim Falk Motors Of Maui Team

April 05, 2024

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The service was excellent. The staff especially Rose are capable and professional. The experience was awesome More

by dstedesco
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Natalie Darisay

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Apr 08, 2024

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

April 04, 2024

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Employee Rating

Rose was very detailed in her efforts assist me in getting my vehicle fixed quickly. More

by RCHARLEST
Recommend Dealer
Yes
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Apr 05, 2024

Jim Falk Motors of Maui responded

Thank you for leaving us this great review! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Jim Falk Motors Of Maui Team

April 04, 2024

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Service is outstanding as usual. Quick easy and out . Rick at the service department made sure my vehicle was taken care properly. He also explained the problems & how it was res More

by Jayson cudlic
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Vergara, Maysen Tadena, Andrew Curgus, Tehani Santos, Angelina Garcia, Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay , Returning customer as always . Excellent sales from Andrew

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Apr 05, 2024

Jim Falk Motors of Maui responded

Hi Jayson and thank you for your kind words. We are very happy to hear that Rick was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

March 27, 2024

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I gave two week notice of need for recall installation and when I got to appointment they had not ordered part. More

by allanpsaadus
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Recommend Dealer
No
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Mar 28, 2024

Jim Falk Motors of Maui responded

Allan, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

March 23, 2024

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There was some confusion on getting my work done at my appointed time. It finally got done but I was there much longer than planned. More

by jbg2737
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Recommend Dealer
Yes
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Mar 25, 2024

Jim Falk Motors of Maui responded

Thank you for sharing your experience with us. Here at Jim Falk Motors Of Maui, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Jim Falk Motors Of Maui Team

March 16, 2024

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Employee Rating

They did their very best to maintain good communication with me throughout the duration of my truck being serviced. More

by sianamarie.ulufale127
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Recommend Dealer
Yes
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Mar 19, 2024

Jim Falk Motors of Maui responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Sianamarie. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, The Jim Falk Motors Of Maui Team

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