Lance Vierra

Great job on servicing my new Santa Cruz. Always prompt and welcoming, great Rick and service team!!!! Always prompt and welcoming, great Rick and service team!!!! More

by Slamdieseljoe Verified Customer Verified Customer

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Highest regards to Danny Asao, Jason Stewart and your finance dept did a excellent job finance dept did a excellent job More

by dreammaster808 Verified Customer Verified Customer

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Great people, Ray and his team were on the spot for all of our questions and assistance in signing for my new Frontier 4x. of our questions and assistance in signing for my new Frontier 4x. More

by MARRIAGA0 Verified Customer Verified Customer

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Natalie and her automotive crew is Awesome Honorable Caring and Courteous Professionals people on this planet, Caring and Courteous Professionals people on this planet, More

by gaylordalmeida Verified Customer Verified Customer

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Their staff was very accommodating. They are very willing to assist of what their costumers want and need. The service was great. They are very willing to assist of what their costumers want and need. The service was great. More

by MYLESYK Verified Customer Verified Customer

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Our experience with this dealership and our salesman Lance was a professional and very pleasant one. Lance was friendly, personable and attentive throughout our buying process. H Lance was a professional and very pleasant one. Lance was friendly, personable and attentive throughout our buying process. H More

by maranaydo Verified Customer Verified Customer

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The service and staff are so helpful especially Ryan. He is the main reason why we keep going back there time and time again. He is the main reason why we keep going back there time and time again. More

by ALBAOBRUCE2 Verified Customer Verified Customer

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The staff is kind and efficient the work was done in a timely manner. I was very satisfied with the service. timely manner. I was very satisfied with the service. More

by PATSMAUI Verified Customer Verified Customer

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I have dealt with Jim Falk for more than 10 years. The best word to describe them is Careless. When you take your car for service, it is returned to you filthy with additional damage. Don’t leave a vo The best word to describe them is Careless. When you take your car for service, it is returned to you filthy with additional damage. Don’t leave a voicemail; they are not returned. Don’t except civility, let alone kindness; they just don’t care. Parts come in but they don’t tell you they’ve arrived. You have to diagnose your car’s problem, convince them you are right and tell them which parts to order. No one there cares whether you are satisfied. When you tell them you’re not happy with there service, they look at you as if you are speaking a foreign language. Car sales prices are excessive and there’s no negotiation even before COVID. Though they claim to be a full line dealer, they only sell certain models. If you ask for a model they don’t have on hand, they’ll have never heard of it. You’re much better off buying a Kia, Acura, Honda, Mercedes or Lexus. More

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Awesome service! Your dealership had the best customer service. Micah Isagawa was very courteous and friendly. His honesty and integrity proved that he is dedicated to his work and to the company. I will service. Micah Isagawa was very courteous and friendly. His honesty and integrity proved that he is dedicated to his work and to the company. I will be letting family and friends know about you guys. More

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