Alejandro Martinez | Page 9

Not bad service No pressure into getting the vehicle I bought but was tied to about what the trade in was going to be on the car I traded and they didn't give me the No pressure into getting the vehicle I bought but was tied to about what the trade in was going to be on the car I traded and they didn't give me the full rebate they said. More

by John Verified Customer Verified Customer

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Pleased Very attentive but not pushy to purchase. Met all our needs and has continued to answer questions after purchase and offer assistance. Will come back Very attentive but not pushy to purchase. Met all our needs and has continued to answer questions after purchase and offer assistance. Will come back for our next Jeep purchase. More

by BDARNDT22 Verified Customer Verified Customer

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Great Place This was second vehicle purchase from here. This was the best experience. Alex, Ashley, and Tito (General Manager) took great care of me. Ashley and This was second vehicle purchase from here. This was the best experience. Alex, Ashley, and Tito (General Manager) took great care of me. Ashley and Alex made sure everything was taken care of on the Dodge Durango I purchased, and that I was happy! Great job , and great team work! Yvonne Curtis More

by Yvonne Verified Customer Verified Customer

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Excellent service Danny J. O’Bannon Jr was our salesperson and he was very patient with us in understanding what our needs were. He gave us a great deal that we were ab Danny J. O’Bannon Jr was our salesperson and he was very patient with us in understanding what our needs were. He gave us a great deal that we were able to live with and did not try to overwhelm us. The lifetime service package sold me! More

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Poor service I bought a 2016 Nissan Sentra from here in December of 2017 and less then 8 months the transmission went out in the car . And then they did not want t I bought a 2016 Nissan Sentra from here in December of 2017 and less then 8 months the transmission went out in the car . And then they did not want to pay for it to get fixed. More

by KEONNEELY267 Verified Customer Verified Customer

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left car a mess Brought the car in for the first service since buying it from that dealer. 20000 mile service. Oil change and cabin filter. Car was finished on time a Brought the car in for the first service since buying it from that dealer. 20000 mile service. Oil change and cabin filter. Car was finished on time and was picked up later that day. 1. Porter who got my car was rude. 2. Inside of car had garbage left in it. wrapper. window sticker, floor protector 3. outside by hood and front fender of car had grease marks all over it as if the mechanic did not even try to protect the body. (just detailed the car prior to bringing it in so thanks for that) 4. No idea when my next oil change is due since they removed the sticker from inside the windshield and did not replace it with an updated one. (also left smear marks on my window) Not only was the purchase process a nightmare with this dealer (just dishonest people) but even the service dept. is substandard ( and I've dealt with many dealers in the past) Time to find another dealer and warn anyone else I come across about them More

by mjsnmac Verified Customer Verified Customer

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Excellent Service! Nice place, everyone very friendly and of course the sales person gave us an excellent service. We love that fact that he speaks my first language so Nice place, everyone very friendly and of course the sales person gave us an excellent service. We love that fact that he speaks my first language so we could communicate perfectly. More

by ORTEGA112803 Verified Customer Verified Customer

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Great customer service , listened to our needs and didn't push anything on us, helped me get into the car I needed in a relatively short time, with very little hassle after , listened to our needs and didn't push anything on us, helped me get into the car I needed in a relatively short time, with very little hassle after a long day of car shopping. Very happy with the service we got and am very satisfied with the car, especially the warranty! The finance manager worked with us on getting a better warranty as well after I told him I'd rack up miles very quickly, that was a nice added plus to the already great service. More

by STANASLOS Verified Customer Verified Customer

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Quick! Had what my son looked at online. He loved it! Frank and the guys took care of us back in June....my son REALLY loves his new Charger! Gave us a fair Had what my son looked at online. He loved it! Frank and the guys took care of us back in June....my son REALLY loves his new Charger! Gave us a fair deal for our Jeep Compass, payments right where we needed them for his Charger! Looking forward to future business with Thomas Dodge in Highland, Indiana! More

by MARCUSMCCRIMON44 Verified Customer Verified Customer

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Keep coming back I have brought other family members to this dealership and they ended up purchasing vehicles. And have had superb experiences. Including after the pur I have brought other family members to this dealership and they ended up purchasing vehicles. And have had superb experiences. Including after the purchases!! This time I brought my son. He was looking for something very specific {used} and fortunately there was a vehicle that fit his criteria. He liked it and Thomas' staff went as far as I thought they could to help him. The deal was a very good one and they treated us like one would think (expect) a returning customer should be. I will continue to direct others to Thomas Dodge even though I myself have not had the privilege to make a purchase with them. Yet! I'm only hoping when it is my turn Thomas Dodge will have the vehicle that fits my needs. LOVE their warranty program! More

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