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Alejandro Morales
Alejandro Morales at Penske Buick GMC Of Cerritos
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Alejandro Morales | Page 2

Sales Representative

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Alejandro Morales

March 06, 2024

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Employee Rating

The price was too high for the water pump and thermostat replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years onl More

by PRES2507
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephanie

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Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent experience with our Service Team regarding the thermostat and pump replacement you received. Would you mind reaching out to me directly? I look forward to speaking with you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

March 05, 2024

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Employee Rating

Clean,Friendly and fast easy definitely go back they will take care of you keep up great job More

by GUTIERREZRICARDO0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Cristina Morales

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Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your 5-star review. It's great to hear our team provided responsive service during your visit. Thank you for choosing Penske Buick GMC of Cerritos.

February 23, 2024

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Employee Rating

,Clarissa was very helpful,what I loved about her was her personality that’s A+ More

by ajaime197007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Clarissa Vargas

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Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and the positive note on our team. At Penske Buick GMC of Cerritos, we strive to provide customers with excellent service. Your satisfaction is important to us.

February 17, 2024

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The process was smooth, only negative thing I have to say is not being able to drive with my truck right away having to come back and pick it up. More

by bagonzalez112
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Finance Experience
Recommend Dealer
Yes
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Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for your review. We appreciate your patronage and are glad we could provide a smooth visit for you. If there is anything else you need or would like to discuss, please feel free to contact us at Penske Buick GMC of Cerritos.

January 29, 2024

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Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. More

by edwin6482
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas

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Apr 13, 2024

Penske Buick GMC Of Cerritos responded

It's always our aim at Penske Buick GMC of Cerritos to provide efficient help. We're pleased to know you found the straightforwardness useful. Thank you for the five-star review and sharing your experience with us.

January 19, 2024

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Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas

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Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your kind words. It's pleasing to hear that you had a great experience with the communication and customer service at Penske Buick GMC of Cerritos. Your loyalty means a lot to us; see you next time!

December 29, 2023

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Employee Rating

From my first phone call until I drove off in my new GMC truck. They were all great. Very helpful, professional and made me feel comfortable about the purchase. More

by signhang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno, Clarissa Vargas

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Apr 12, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about your experience buying a new GMC truck at Penske Buick GMC of Cerritos. Ensuring customers feel comfortable throughout their purchase process is our priority. Thank you for choosing us.

December 25, 2023

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Employee Rating

Their attention to the needs of customers is commendable. From the welcome, to the service, and the ride out.... Great work. Thank you. More

by JAETAMAYO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stein

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Apr 12, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. It's good to hear you value our service and attention. Take care.

December 20, 2023

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The service team was excellent. They made everything seem quick and easy. I was in and out in the time communicated. More

by CSANCHEZ10
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 12, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback. It's great to know that our service team at Penske Buick GMC of Cerritos lived up to your expectations for a quick and seamless experience. Thank you for trusting us with your auto service needs.

December 16, 2023

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Employee Rating

Very good experience we will go back to buy more trucks or cars thank you by More

by loretostile
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Trade-in Experience
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Recommend Dealer
Yes
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Dec 16, 2023

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos. We look forward to helping you with future purchases.

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