Alejandro Rodriguez

Grand Prairie Ford responded

Congratulations on your first car! We're honored that you chose us for such an exciting milestone. It's fantastic to hear that Irvin Arredondo and Alejandro Rodriguez made your experience a memorable one—they’ll be thrilled to know they had such a positive impact. Thank you for the shoutout and for trusting us with your first purchase!

Grand Prairie Ford responded

We are sorry to hear that your experience did not meet your expectations, and we truly appreciate you sharing your concerns. It’s important to us that our customers feel confident and fully informed throughout the buying process, and we understand your frustration with the pricing discrepancies. We would appreciate the opportunity to speak with you directly to better understand your experience and address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss this further and work toward a resolution.

Grand Prairie Ford responded

Thank you for your continued loyalty over the past 20+ years! We're so glad to hear you had another great buying experience with us. It's always a pleasure to work with you, and we truly appreciate your trust and support!

Grand Prairie Ford responded

Thank you for your kind words! We're so happy to hear you had a great experience and that Anthony took good care of you. We'll be sure to pass along the compliment. Enjoy your new vehicle!

Grand Prairie Ford responded

Thank you for the great feedback! We're so glad to hear that your experience was outstanding and that you were able to leave in the truck you really wanted. It’s always our goal to make the process smooth and satisfying, and we appreciate your recommendation—it truly means a lot!

Grand Prairie Ford responded

Thank you for your kind words and continued support! It means a lot to know that you've consistently experienced dependable service and a team that works hard to take care of you. We're committed to being reliable and doing our best for every guest, and we're grateful for the opportunity to earn your trust time and time again.

Grand Prairie Ford responded

We're delighted to hear you experienced fast and caring service, and that you plan to return. We're especially pleased that Max and Alejandro provided you with amazing service and treatment throughout the sales and financial process. We strive to create a positive and efficient experience for our customers, and we're glad to know we succeeded in your case. Thank you for your feedback.

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Brenda was helpful and patient throughout the process, making everything easier for you. We truly appreciate your feedback and are happy she could assist you. Looking forward to serving you again!

Grand Prairie Ford responded

And you're too kind! It means a lot to us that you recognize our commitment to excellent customer service. Thank you!

Grand Prairie Ford responded

Thank you for your kind review! We're so glad to hear you had a great car buying experience and that our salesperson was friendly and knowledgeable. We pride ourselves on providing a no-pressure environment, and it’s wonderful to know that you felt comfortable throughout the process. Enjoy your new car!