Aleksandr Yanouskiy | Page 20

Everyone was very helpful. Mercedes my sales person was extremely helpful in helping pick out my at. I love my Audi. Thank you for everyone who helped me in the process. Thank you again Jamie Stanfield extremely helpful in helping pick out my at. I love my Audi. Thank you for everyone who helped me in the process. Thank you again Jamie Stanfield More

by scrub2 Verified Customer Verified Customer

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From the day I reached out to Audi to when I drove my vehicle off the lot, I was treated to professionalism, courtesy, timely follow up, and assistance with understanding the particulars of my purchase a vehicle off the lot, I was treated to professionalism, courtesy, timely follow up, and assistance with understanding the particulars of my purchase agreement. Your investment in me as a customer keeps me willing to invest in your product as a vehicle for myself and my family. Thank you! More

by sherpagomez Verified Customer Verified Customer

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Rob did a great job. He took a lot of time going over the car with me. Aleks also was very professional going over all of my options. car with me. Aleks also was very professional going over all of my options. More

by andyberglund23 Verified Customer Verified Customer

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Great Company to work with and Brent Schettler is amazing at what he does in representing Audi! 1st class all the way. Thank You for my amazing Q8!!! at what he does in representing Audi! 1st class all the way. Thank You for my amazing Q8!!! More

by joni4 Verified Customer Verified Customer

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I had a great experience buying my 2021 Audi Q8. Super easy! It was definitely worth my time to cross the border and do business in Iowa! My only frustration is that I’m still trying to connect the app easy! It was definitely worth my time to cross the border and do business in Iowa! My only frustration is that I’m still trying to connect the app to my car and I can’t get past the dealer verification process. More

by rrockcr Verified Customer Verified Customer

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Sales person (Rob) was great and followed up with us even though no cars available, he ended up finding exactly what we were looking for and helped make a deal quickly. Overall I feel Audi (dealer and as a c though no cars available, he ended up finding exactly what we were looking for and helped make a deal quickly. Overall I feel Audi (dealer and as a company) don't really make a connection to their owners/lessors, but I love the cars/design/engineering so keep coming back (3rd car now). Also, a bit annoyed when I frequently get mailed "offers", reply, and then they act like they never heard of us when I mention the offer. The Service department (based on prior car) is very efficient and helpful, worth going out of our way to get serviced at the dealer. We did think it was odd that most employees were not wearing masks except for our sales guy and most of the other customers. More

by mdwstnr Verified Customer Verified Customer

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Outstanding service, would highly recommend this dealership! They responded quickly to my inquiry and even offered to bring the car to the Hotel Pattee in Perry! dealership! They responded quickly to my inquiry and even offered to bring the car to the Hotel Pattee in Perry! More

by TOM@HOTELPATTEE.COM Verified Customer Verified Customer

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They did make me a fair deal, but otherwise not an awesome experience. I made deal over internet and made an appointment to pick up the car and finalize everything. They were not ready for me. The car awesome experience. I made deal over internet and made an appointment to pick up the car and finalize everything. They were not ready for me. The car was not cleaned up so I had to wait on that (and even after they did their clean up, it was mediocre and I had to redo it). The cross rails for luggage rack were just thrown in the back rather than installed (or at least asking me if I wanted them installed).They were missing an ignition key, which the did not discover until I was about to leave, so they have to order and I have to go back. Even though they said it would be 2-3 days, its a week later and I have heard nothing. My guess is they have it and actually forgot to call me. Finally, no masks and no social distancing. The finance guy kept trying to shake my hand... They did retrieve sunglasses I left in my trade in (I hope--they said they did), but overall, if buying a $50k+ car, you expect more. More

by mikecfitz Verified Customer Verified Customer

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I leased a new 2021 Audi SQ5. Anando, the salesman, was easy to work with and answered all my questions pertaining to this vehicle. The general manager, Brent, was also great to work with throughout this p easy to work with and answered all my questions pertaining to this vehicle. The general manager, Brent, was also great to work with throughout this process. Alex was my finance manager and made the end of my car buying process very easy. I look forward to doing business with Audi of Des Moines again in the future! More

by MICHAELA ROBINSON Verified Customer Verified Customer

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Working with Rob was great. He definitely puts the customer first! Rob was willing to spend extra time with us and answer all questions. He shared his knowledge and really helped me pick the best c customer first! Rob was willing to spend extra time with us and answer all questions. He shared his knowledge and really helped me pick the best car for me! Aleks made paperwork signing fun and gifted me the pen which I used to sign the papers for my first Audi. A+++ for both! This is what buying a car should feel like - personal and special!!! More

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