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Alex Anderson

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Alex Anderson

Alex Anderson | Page 17

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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457 Reviews

Overview Reviews (457) Inventory (671)

Industry Experience

15 yrs, 10 mos

not yet
rated

457 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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457 Reviews of Alex Anderson

June 12, 2021

Dealership Rating

Employee Rating

I had a back order issue. I was given a loaner to use and was kept informed the total time. Alex called as the BO was extensive. The chip issue in the auto world is making many issues but Alex was always a was kept informed the total time. Alex called as the BO was extensive. The chip issue in the auto world is making many issues but Alex was always available for discussing the back order More

by WBENTSON

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kyle in the loaner position

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Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi WBENTSON. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Kyle and Alex provided a great experience and ensured you were completely informed about the shortage issue. We apologize for the inconvenience that occurred and surely appreciate your patience and understanding while we put our best foot forward to work through this together. Have a great weekend.

June 03, 2021

Dealership Rating

Employee Rating

Nice people. Thanks. Too bad it needed the repair but it was covered by the warranty. All smooth as silk. It left clean too . N was covered by the warranty. All smooth as silk. It left clean too . N More

by LEVIN001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: SkyLynn Dunkley

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Jun 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi LEVIN001. This is Lisa Mullenberg, Service Manager, here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I’m very glad to hear that your entire service went accordingly to your complete satisfaction. We appreciate your business and look forward to working with you again soon. Have a great day.

May 01, 2021

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Employee Rating

Every one did a great job. I was promptly greeted and treated fairly. I was pleased with my experience. I will definitely return to the service department again. treated fairly. I was pleased with my experience. I will definitely return to the service department again. More

by Alex

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tyler Newstrom, Michael Dao, Leo Alas , SkyLynn Dunkley, Victor Flores

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May 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi Alex. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with our Service department. Very happy to hear that your visit went accordingly and to your complete satisfaction. We appreciate your support and look forward to working with you again soon. Have a wonderful day.

April 17, 2021

Dealership Rating

Employee Rating

Good communication about the process and diagnosis of the vehicle. Fast service as well. Alex was very helpful and good to work with. The price for a transmission flush was fairly expensive. Overall the e vehicle. Fast service as well. Alex was very helpful and good to work with. The price for a transmission flush was fairly expensive. Overall the experience was good and I feel confident bringing my vehicle there for service. I also appreciated the free loaner and the process to get that was seamless. Thank you. More

by pdmatos

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon pdmatos. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Alex. Fantastic to hear that he was able to ensure your vehicle received the recommended services it was in need for. We appreciate your loyalty and look forward to working with you again soon in the future. Have a great day.

April 12, 2021

Dealership Rating

Employee Rating

This is my second Acura and have been doing all my services for the past about 15 years I am very happy with the dealership. services for the past about 15 years I am very happy with the dealership. More

by tim

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi tim. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Honored to hear that we have continued to be your reliable Acura facility for the past 15 years. Is there anything Alex could have done differently to be rated 5-stars for your visit? Feel free to e-mail me directly at: lisa.mullenberg@lutherauto.com to let me know. We appreciate your long-time patronage and look forward to working with you again in the future. Take care.

April 12, 2021

Dealership Rating

Employee Rating

I have had Acura’s since 1987.One of the reasons that I I have had Acura’s since 1987. One of the reasons that I keep buying Acura’s is the service department at Bloomington Acura. My mechanics name is Dan I have had Acura’s since 1987. One of the reasons that I keep buying Acura’s is the service department at Bloomington Acura. My mechanics name is Dan he keeps my cars in perfect running condition. More

by asiegman239

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi asiegman239. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for the long-time loyalty with us here! Glad that Dan has proven to be reliable as your main technician to continuously provide exemplary repairs for many years. We appreciate the support and look forward to bringing you many more years of excellent service.

April 08, 2021

Dealership Rating

Employee Rating

Went in for service - they had me in the computer and in and out in less than an hour with a clean car and oil change and out in less than an hour with a clean car and oil change More

by KWEHNER18

Verified Customer

Recommend Dealer

Yes

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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi KWEHNER18. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Happy to hear we provided nothing short of a stellar service experience for you! We appreciate your support and look forward to working with you again in the future. Have a great day.

April 04, 2021

Dealership Rating

Employee Rating

Car was finished ahead of schedule. Alex kept me advised throughout the process. Invoice amount was exactly what I was quoted, no surprises. and a car wash to boot throughout the process. Invoice amount was exactly what I was quoted, no surprises. and a car wash to boot More

by RKMIKKELSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi RKMIKKELSON. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for providing a review about your visit with Alex Anderson. Fantastic to hear that your service experience exceeded your expectations! We appreciate your patronage and look forward to working with you again in the future. Have a delightful day.

April 02, 2021

Dealership Rating

Employee Rating

Always great service when I bring my MDX in. They checked all TSB’s plus the complete list of maintenance items. The loaner car was a great bonus. all TSB’s plus the complete list of maintenance items. The loaner car was a great bonus. More

by Niska

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi Niska. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Alex Anderson. Happy to hear that he provided you with a thorough service experience and your loaner was useful. We appreciate your support and look forward to working with you again soon. Have a fantastic day.

April 01, 2021

Dealership Rating

Employee Rating

I love this dealership. The service department is friendly, helpful, punctual and clean. I am always kept informed of the status. I appreciate the team members. friendly, helpful, punctual and clean. I am always kept informed of the status. I appreciate the team members. More

by baxterjane

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ross Stettner

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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi baxterjane. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your feedback about your visit. Very happy to hear your service went well to your complete satisfaction. We highly appreciate your business and look forward to working with you again soon. Have a wonderful day.

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