Michael Klein

Worst experience ever they give u numbers and then change them once it’s time to fill out the paper work not recommend do research them once it’s time to fill out the paper work not recommend do research More

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We bought our car in March and at that time we had a good experience and actually put a good review on here. Once the car was sold to us by the dealer, it has taken an Act of Congress to deal with any busine experience and actually put a good review on here. Once the car was sold to us by the dealer, it has taken an Act of Congress to deal with any business after the fact. We had issues with our trade in pay off; issues with a prior purchase Gap reimbursement. Bought an additional vehicle tracking service and the dealer never put it through, so we asked for a reimbursement. It has been over a month and still haven’t got it resolved and we’re lied to about being reimbursed directly (they told us we were misinformed and the money would go to the finance company instead). We now have to go into the dealer because whenever we call the main number, it’s a never ending loop when calling in. When we leave messages we don’t get any calls back. We know our experience with this dealership was really good when we purchased the car but now they have their sale, the customer is not of importance anymore. Buyer beware of anything you need to deal with after the fact! I also posted this on Facebook and will post this everywhere else I can to warn others. Frustration at its highest!!! More

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Eric Labauex is a wonderful, patient sales consultant. The vehicle we came to purchase was already sold but Eric was able to get us a similar model for a reasonable price. We would highly recommend wor The vehicle we came to purchase was already sold but Eric was able to get us a similar model for a reasonable price. We would highly recommend working with Eric!!! More

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Just wanted to give major thank you to Rah for helping me get into my new car!! He was extremely helpful in explaining everything. He was extremely patient and made sure my time at Honda was pleasant and as get into my new car!! He was extremely helpful in explaining everything. He was extremely patient and made sure my time at Honda was pleasant and as comfortable as it could possibly be. I will definitely recommend and send my friends and family here to work with Rah. He was Perfect! More

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Went to Napleton unsure of what we wanted and RAH was AWESOME!!! He is an amazing salesman that got us a great deal and a great truck for my family! I would recommend Rah & the entire team at Napleton t AWESOME!!! He is an amazing salesman that got us a great deal and a great truck for my family! I would recommend Rah & the entire team at Napleton to everyone! More

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I had great success here I got the car I wanted thanks to Ra & Mike sealed the deal this is the place to go!! Recommend Ra & Mike sealed the deal this is the place to go!! Recommend More

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The worst and most deceptive dealership. They will tell you a price initially and then deny it. Don’t waste your time at this location. you a price initially and then deny it. Don’t waste your time at this location. More

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Excellent Customer Service and Amazing Deal!!! Victor, Victor, Victor (our sales agent) drove a hard bargain and wouldn't let me leave without the next car of my dreams. He was very patient, under Victor, Victor, Victor (our sales agent) drove a hard bargain and wouldn't let me leave without the next car of my dreams. He was very patient, understanding and great sales agent. Alex (General Sales Manager) and Victor were a great team in getting me the right deal and the right car that worked well for me and my family. I highly recommend doing business with these two and if not with Napleton's River Oaks Honda. You will not be disappointed. More

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