Alex Chavarria Macias

Excelente servicio, muy profesional y muy amable con el cliente en fin le daría más de la máxima calificación de hecho se lo recomendaría a mi familia y amigos cliente en fin le daría más de la máxima calificación de hecho se lo recomendaría a mi familia y amigos More

by meyling305 Verified Customer Verified Customer

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Alex was super helpful with the sale of my Honda. Definitely recommend him to anybody Definitely recommend him to anybody More

by ronnie.ingram0 Verified Customer Verified Customer

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Excelente experiencia. Alex es súper cordial, súper amable y con la mejor atención esperada por los clientes, súper satisfecha con mi elección gracias a su orientación. Alex es súper cordial, súper amable y con la mejor atención esperada por los clientes, súper satisfecha con mi elección gracias a su orientación. More

by Kirenia Dominguez Verified Customer Verified Customer

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Finance dept lied to me about having to buy an extended warranty in order to use Honda financing. I had the car for two weeks and then they called me and said they needed me to “sign a few more papers”… wh warranty in order to use Honda financing. I had the car for two weeks and then they called me and said they needed me to “sign a few more papers”… which was really that my financing wasn’t approved and they wanted me to sign a new deal with a higher interest rate and $160/mo higher payment. I said no thank you, that they could take their car back and give me my trade-in back. But my trade-in had already gone to auction. After saying “take the car back” and “why did you sell my trade-in prior to getting my approval?” enough times, I was able to speak to the director and he talked to Honda and was able to get me a better interest rate and $85/mo lower payment than the original deal, but that was only because they messed up and the car had already been registered to me and it would now be considered “used”. If not for that, I’m sure I would’ve just been SOL. More

by gojira1985 Verified Customer Verified Customer

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Everything was as quick and easy as car buying could have been. Would go back. been. Would go back. More

by jsharitz4 Verified Customer Verified Customer

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Excellent experience with the entire process of purchasing a new vehicle. I am returning to a Honda product knowing that my previous Honda was a solid built product that endured many miles without purchasing a new vehicle. I am returning to a Honda product knowing that my previous Honda was a solid built product that endured many miles without any issues. More

by rafaelasantos1 Verified Customer Verified Customer

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As quick and easy as car buying could be! Very nice guy. Loved the options presented. Very nice guy. Loved the options presented. More

by jsharitz4 Verified Customer Verified Customer

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Gracias por el servicio me gustó mucho para mi tiene 100% gracia por todo y que se repita gracia por todo y que se repita More

by joedra1971 Verified Customer Verified Customer

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Alex was super friendly and knowledgeable about the car I ended up purchasing. Would recommend. ended up purchasing. Would recommend. More

by gojira1985 Verified Customer Verified Customer

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During our vehicle purchase with Brandon Honda I had no issues with the sales person, Alex. During negotiations, the manager I worked with (maybe Dominick, not sure on the name) became pretty agitated. I issues with the sales person, Alex. During negotiations, the manager I worked with (maybe Dominick, not sure on the name) became pretty agitated. I didn’t agree that $8,000 in fees on a $26,000 car was a fair amount. We ended up walking out that day in part just to get away from that manager who we didn’t want to continue to deal with. The next day we called Alex to let him know we would like to come by and complete the deal. The paperwork was frustrating. We received next to no help and were pressured to rush and sign through every step of the way. Additionally, both my wife and I wanted to be on the registration to make things easier when I travel for work. No one bothered to ask us through the process and we were told it was too late to change it as we were wrapping up the document signing process. Also, the car was kind of cleaned but not really. I opened the hood and found actual piles of leaves and tree debris. Then we opened the back hatch to find that there was what looked like a birds nest of materials between the body of the vehicle and the plastic trim. This car was supposedly inspected by mechanics before the sell, but I find it hard to believe any mechanic would leave piles of debris in the engine bay. Lastly, we were told that since we have a plate to transfer we should use a temporary plate to get the car home and then to put the plate from our old car on the new one. During this process the finance person cancelled the temporary registration before finding out there was an issue transferring our permanent plate. His solution was to mail us a temporary plate again. That works, but it still left us unable to use our car for two days. Overall, if Brandon Honda didn’t have the exact car my wife was looking for we would have left and not came back. I will not be returning to Brandon Honda for any future business. More

by justaname Verified Customer Verified Customer

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