Alex Chu
Alex Chu at BMW of Freeport

Alex Chu | Page 4

Client Advisor

BMW of Freeport

291 West Sunrise Hwy
Freeport, NY 11520

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5.0
70 Reviews

Languages Spoken

English English

Mandarin Mandarin

5.0

70 Reviews

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70 Reviews of Alex Chu

July 30, 2023

Dealership Rating
Employee Rating

Very professional knowledgeable answered all our questions made the appointment on a personal side kept in touch with me with updates on delivery time and was very thorough when giving me instructio More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Jul 31, 2023

BMW of Freeport responded

Congratulations on your new vehicle, Karen. It is great to see that our Sales Team was professional, knowledgeable, and informative during your purchasing process. We appreciate your recommendation and would love to do business with you again here at BMW of Freeport.

July 25, 2023

Dealership Rating
Employee Rating

This dealership is nicely laid out on the inside. On entering you are greeted with an air of friendly professionalism. Nikeisha Yee, the salesperson I dealt with was very helpful and friendly. She gu More

by sahidbacchus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nikeisha Yee

Jul 26, 2023

BMW of Freeport responded

Thank you for choosing our very helpful and friendly Sales Team here at BMW of Freeport for your purchasing experience. We appreciate you highlighting our great layout and the friendly professionalism you received during your visit. Your feedback and 5-star review are appreciated.

Jul 25, 2023

sahidbacchus responded

This dealership is nicely laid out on the inside and there is adequate customer parking. On entering you are greeted with an air of friendly professionalism. Nikeisha Yee, the salesperson I dealt with was very courteous and helpful. She guided me through the entire process and kept updating me as to the arrival of the vehicle at the facility.

July 24, 2023

Dealership Rating
Employee Rating

This was a great experience. This was my second time leasing from BMW and this was by far a better experience. Jonathan is very personable and professional and I felt comfortable More

by JustcallmeNy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner , Jordan

Jul 25, 2023

BMW of Freeport responded

Thank you for sharing your wonderful review. We are delighted to know that our Sales Team was knowledgeable, personable, and professional ensuring you enjoyed a great car-buying experience that you were comfortable with every step of the way. Congratulations on the new vehicle. Please don't hesitate to contact us at BMW of Freeport should you need any further assistance.

July 06, 2023

Dealership Rating
Employee Rating

I was very satisfied with my service. Staff was very efficient, accommodating and prompt. No long waiting. More

by Jmfk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Scott , Joseph pagan

Jul 07, 2023

BMW of Freeport responded

Thank you for your great review. We are pleased to read our Service Team was accommodating, efficient, and prompt ensuring you had a satisfactory service experience here at BMW of Freeport. Don't hesitate to reach out to us for any future needs, we are here to help.

June 29, 2023

Dealership Rating
Employee Rating

David and the Team were wonderful to deal with. Kept me informed and always informative. More

by Mark M
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Jun 30, 2023

BMW of Freeport responded

Mark, thank you for choosing BMW of Freeport and for noting the wonderful time you had with our team. Your 5-star review is greatly appreciated.

June 26, 2023

Dealership Rating
Employee Rating

Kristen made the process of leasing a new car very easy and enjoyable. She was very knowledgeable about the vehicle and went above and beyond walking me through the cars features More

by Dellanta
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kristin Shelala

Jun 26, 2023

BMW of Freeport responded

Congrats on the new car, Dellanta. Our Sales Team is happy to have made the leasing process easy and enjoyable. We take pride in going above and beyond for our customers here at BMW of Freeport. Let us know if there is anything else we can do for you.

Jun 26, 2023

Dellanta responded

Dellanta Kristen made the process of leasing a new car very easy and enjoyable. She was very knowledgeable about the vehicle and went above and beyond walking me through the cars features

June 17, 2023

Dealership Rating
Employee Rating

Just leased a new 2024 X5 from Jermaine at BMW of Freeport. My experience was excellent. Jermaine was very knowledgeable and professional. I Would not hesitate to buy again from BMW of Freeport. Hig More

by Gjf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Scott

Jun 18, 2023

BMW of Freeport responded

Congratulations on the new 2024 BMW X5. It is great to see that our Sales Team provided you with an excellent leasing experience and professional care. We value your stellar recommendation and would love to do business with you more in the future here at BMW of Freeport.

June 15, 2023

Dealership Rating
Employee Rating

Excellent! ! Very helpful! She is a doll and I highly recommended her! So Happy with my X3! More

by Zinett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marleny Rodriguez

Jun 16, 2023

BMW of Freeport responded

Congratulations on your new BMW X3. It's wonderful to know you had an excellent experience working with our helpful Sales Team. Thank you for sharing your five-star review and recommendation. We are delighted to read you are happy with your purchase, don't hesitate to reach out to us for any future needs, we are here to help.

May 17, 2023

Dealership Rating
Employee Rating

David was great! Very nice, helpful and attentive. Got me exactly what I wanted. Would recommend him to others! More

by Jbillups10.4
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

May 18, 2023

BMW of Freeport responded

Hello. We are grateful for you leaving us a five-star review and for recommending our services. We're thrilled that our friendly team was helpful with getting you exactly what you wanted. You can always count on BMW of Freeport for your automotive needs.

May 15, 2023

Dealership Rating
Employee Rating

Excellent customer service! outstanding time management, the environment and diversity of employees are crucial for an important customer experience 😊 More

by Adelina Espinoza
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

BMW of Freeport responded

Thank you for your 5-star review and for your kind words, Adelina. We are pleased you found our team to have outstanding time management and they could provide you with excellent service. Thank you for your business. We hope you continue to choose BMW of Freeport for all your automotive needs.

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