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54 Reviews
Write a Review54 Reviews of Alex Chu
February 02, 2022
David was terrific. I wouldn’t hesitate to recommend him to anyone, and I’ll definitely be returning to him for my next car. to anyone, and I’ll definitely be returning to him for my next car. More
Other Employees Tagged: David Arakelyan
February 01, 2022
Frank was amazing to work with he made the process of buying the car very easy he was knowledgeable of everything about the car and I will highly recommend Frank to anyone who’s interested in buying a ca buying the car very easy he was knowledgeable of everything about the car and I will highly recommend Frank to anyone who’s interested in buying a car from BMW of Freeport More
Other Employees Tagged: Frank Gaeta
November 27, 2021
Thanks Lucy X5 is great, we'll see you soon after the new year for another car, year for another car, More
Other Employees Tagged: Lucia Santiago
September 30, 2021
The sales experience was excellent and Giannis an excellent salesman explaining the car to someone unfamiliar with BMW The fiancé manager explained the financing and the options. excellent salesman explaining the car to someone unfamiliar with BMW The fiancé manager explained the financing and the options. More
Other Employees Tagged: Giannis Metekidis
September 21, 2021
Giannis is awesome!!! He was very kind and patient, I was so nervous but he took his time finding me the best car that suited my budget and my needs. I am extremely happy and can’t wait to send more clients so nervous but he took his time finding me the best car that suited my budget and my needs. I am extremely happy and can’t wait to send more clients his way! More
Other Employees Tagged: Giannis Metekidis
September 17, 2021
The lack of professionalism and utter disrespect we experienced was appalling. We came in several months ago to inquire about leasing our next vehicle and will never return to this dealership again. Al experienced was appalling. We came in several months ago to inquire about leasing our next vehicle and will never return to this dealership again. Alex Chu was dismissive with our questions and went to the lengths of suggesting we seek other “non luxury brands” based on our concerns. We’ve been long time clients of BMW and have never encountered an exchange like this. Alex’s attitude and choice of words were not only condescending, he is also a travesty to the brand and industry. We have never been treated with such disdain at any dealership or service center in our decades of vehicle ownership. More
September 13, 2021
It was a great experience. The sales team - Nick and Alex - were great. My business partner and I leased two vehicles and the process was easy. Alex - were great. My business partner and I leased two vehicles and the process was easy. More
Other Employees Tagged: Nectarios Aristidou
May 11, 2021
The respectful and collected appearance is utterly disgusting. All promises before the purchase are lies. He also gets the plate wrong from the DMV, which should be a commercial plate but he got a per disgusting. All promises before the purchase are lies. He also gets the plate wrong from the DMV, which should be a commercial plate but he got a personal plate. Never answered inquiries after purchase. Would never recommend this sales to anyone. More
June 02, 2020
Alex Chu and James Callihan were fantastic Alex just delivered an x5 to my office, white with brown leather interior. First off let me start by saying the 2020 X5 is major upgrade from the 2017 Alex just delivered an x5 to my office, white with brown leather interior. First off let me start by saying the 2020 X5 is major upgrade from the 2017 model which was very outdated and did not feel luxurious at all. The drive is better, navigation and infotainment, Handling is tighter, Suv is quicker, lighting is nicer, finally, lane-changing warnings and driver assist. There are 40 features 30 standards that come now with this x5. Keyless entry and AUTO START FINALLY! Apple car play, wireless charging I can go on and on. That said all of these improvements priced us out of the lease but Alex and James worked with us and we are glad to stay in the BMW family. I have been driving one for 15 plus years. Nothing like it. No games, no fuss just honest quick to the point. Thank you guys for not wasting my time or yours and helping out where you could. Service was 10 stars plus. Alex is professional, smart, easy-going and pleasant to work with. BMW sells itself and you have BMW enthusiast that likes the product and understands it. A good salesperson sells to someone who wants to buy and values those serious customers. Time not wasted. The ones that can identify that better do better. Tks Jeff More
Other Employees Tagged: James Calihan
November 12, 2019
BMW I3 Inquiry Alex and James were great to work with both upfront and responsive. Unfortunately, they were unable to find a vehicle due to limited inventory that s Alex and James were great to work with both upfront and responsive. Unfortunately, they were unable to find a vehicle due to limited inventory that suited my needs based on the options and how the vehicles were configured. Would highly recommend and will be in touch for my next vehicle. Thanks again. More
Other Employees Tagged: James Calihan