Alex Chu
Alex Chu at BMW of Freeport
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Alex Chu | Page 5

Client Advisor

BMW of Freeport

291 West Sunrise Hwy
Freeport, NY 11520

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4.8
54 Reviews

Languages Spoken

English English

Mandarin Mandarin

4.8

54 Reviews

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54 Reviews of Alex Chu

February 02, 2022

Dealership Rating
Employee Rating

David was terrific. I wouldn’t hesitate to recommend him to anyone, and I’ll definitely be returning to him for my next car. More

by jgibbons
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Feb 02, 2022

BMW of Freeport responded

Thank you for doing business with BMW of Freeport and we are very delighted to learn our Sales Team made your visit a great one. We value your business and look forward to seeing you again.

February 01, 2022

Dealership Rating
Employee Rating

Frank was amazing to work with he made the process of buying the car very easy he was knowledgeable of everything about the car and I will highly recommend Frank to anyone who’s interested in buying a ca More

by Mr.payne7726
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Gaeta

Feb 01, 2022

BMW of Freeport responded

Thank you for sharing your pleasant feedback. We are pleased to know our Sales Team made the buying process a smooth and easy one for you and we appreciate your business with BMW of Freeport.

November 27, 2021

Dealership Rating
Employee Rating

Thanks Lucy X5 is great, we'll see you soon after the new year for another car, More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucia Santiago

Nov 29, 2021

BMW of Freeport responded

Thank you for the excellent review, Ed! Congratulations on your new BMW X5!

September 30, 2021

Dealership Rating
Employee Rating

The sales experience was excellent and Giannis an excellent salesman explaining the car to someone unfamiliar with BMW The fiancé manager explained the financing and the options. More

by bonetski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giannis Metekidis

Oct 01, 2021

BMW of Freeport responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales and Finance Teams at BMW of Freeport, and if you need anything else please let us know!

Oct 01, 2021

bonetski responded

One suggestion I have. Since I never owned a BMW before I would suggest that a rep go over all the features to the car. The shift. Parking brake. Radio. Temperature controls and the electronic features. It should be at least 45 minutes. Alex did go over some but it lasted maybe 10 min. Thanks. Peter

September 21, 2021

Dealership Rating
Employee Rating

Giannis is awesome!!! He was very kind and patient, I was so nervous but he took his time finding me the best car that suited my budget and my needs. I am extremely happy and can’t wait to send more clients More

by Tiffany S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giannis Metekidis

Sep 21, 2021

BMW of Freeport responded

Hi, Tiffany! BMW of Freeport appreciates the 5-stars and feedback. The team is glad your experience was awesome. We hope to see you back. Safe travels on the road ahead. Gregg Vitello General Manager gvitello@bmwoffreeport.com

September 17, 2021

Dealership Rating
Employee Rating

The lack of professionalism and utter disrespect we experienced was appalling. We came in several months ago to inquire about leasing our next vehicle and will never return to this dealership again. Al More

by Treesia T.
Customer Service
Friendliness
Recommend Dealer
No

September 13, 2021

Dealership Rating
Employee Rating

It was a great experience. The sales team - Nick and Alex - were great. My business partner and I leased two vehicles and the process was easy. More

by Gabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nectarios Aristidou

Sep 14, 2021

BMW of Freeport responded

Hi Gabe, Thank you for sharing the details of your great experience. It is fantastic that our Sales Department could assist you and your business partner into your vehicles. Thank you for choosing BMW of Freeport and we hope that you enjoy your purchases.

May 11, 2021

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Employee Rating

The respectful and collected appearance is utterly disgusting. All promises before the purchase are lies. He also gets the plate wrong from the DMV, which should be a commercial plate but he got a per More

by John Nash
Recommend Dealer
No

June 02, 2020

Dealership Rating
Employee Rating

Alex Chu and James Callihan were fantastic Alex just delivered an x5 to my office, white with brown leather interior. First off let me start by saying the 2020 X5 is major upgrade from the 2017 More

by jeff neil dinardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Calihan

Jun 02, 2020

BMW of Freeport responded

Hi Jeff, thank you so much for sharing your review with us! We are delighted to learn your expectations were exceeded and that you were pleased with the honest service provided by Alex and James. Please let us know if we can assist you with anything else - we are looking forward to the next opportunity.

November 12, 2019

Dealership Rating
Employee Rating

BMW I3 Inquiry Alex and James were great to work with both upfront and responsive. Unfortunately, they were unable to find a vehicle due to limited inventory that s More

by JonathanRodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Calihan

Nov 12, 2019

BMW of Freeport responded

We are so delighted to learn of your feedback for Alex and James. Thank you for taking the time to share your recommendation. We hope to assist you in the future!

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