Alex Clarke | Page 2

Exceptional Customer Service Bought a 2018 Nissan Versa (still under warranty) from Paul. A great young man & very knowledgeable. Took it in for an oil change & service for a slig Bought a 2018 Nissan Versa (still under warranty) from Paul. A great young man & very knowledgeable. Took it in for an oil change & service for a slight issue. Had no problems, everyone was nice & helpful. They fixed the issue in a timely manner & took the time to explain what work was done. More

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Exceptional Service and a great selection of vehicles We had a great experience. The staff was friendly and Godson did a wonderful job and went the extra mile to get us the car we wanted. Thank you McDon We had a great experience. The staff was friendly and Godson did a wonderful job and went the extra mile to get us the car we wanted. Thank you McDonough Nissan. More

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Good experience with sales staff Sales staff is awesome!! All are very friendly, knowledgeable and have great customer service skills. Alex and Erin both worked hard to make things h Sales staff is awesome!! All are very friendly, knowledgeable and have great customer service skills. Alex and Erin both worked hard to make things happen, and for that I am so appreciative. Even though we couldn’t make things happen, they both were very professional and understanding, and because of my awesome experience with them, I will return soon, and hopefully leave with a new/used vehicle that I love! More

by njack13 Verified Customer Verified Customer

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Very satisfied with my salesman George,professional and well Well knowledgeable. Answered all of my questions! Will definitely be doing business here in the future. This is my 5th Nissan to date!!! Thanks George Well knowledgeable. Answered all of my questions! Will definitely be doing business here in the future. This is my 5th Nissan to date!!! Thanks George for a great experience💥 More

by Johnny Verified Customer Verified Customer

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Fraudulent This dealership sold me a car with some parts not working and they lied to me, please please don’t buy anything here, I contacted them and they keep s This dealership sold me a car with some parts not working and they lied to me, please please don’t buy anything here, I contacted them and they keep sending me to one another until one manager said they can’t do anything I just have to take care of the issue myself , I am sick , disappointed and disgusted, I never expected a Nissan dealership to treat me this way More

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Purchase of a new car Jimmy, Alex, Cara & Randy gave me great customer service and a great car. As a team, they made the purchasing and financing processes easy with no pre Jimmy, Alex, Cara & Randy gave me great customer service and a great car. As a team, they made the purchasing and financing processes easy with no pressure! More

by DARNELL.M.TAYLOR44 Verified Customer Verified Customer

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Friendly Great went over all the things I need repair in future outstanding above a great job kind very easy understanding let friendly family know prices good Great went over all the things I need repair in future outstanding above a great job kind very easy understanding let friendly family know prices good More

by Socks Verified Customer Verified Customer

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Service Jesus Batista, Great adviser Marlon Gurley, the very best technician Overall these two guys Customer service 100% and the best dealership on the Jesus Batista, Great adviser Marlon Gurley, the very best technician Overall these two guys Customer service 100% and the best dealership on the south side of Atlanta. More

by RICARDO.J.GLYNN Verified Customer Verified Customer

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Sales I brought a truck on December 31,2018. We noticed some things that needed to be painted on the truck. They assured us that they would take care of the I brought a truck on December 31,2018. We noticed some things that needed to be painted on the truck. They assured us that they would take care of the damages. I drove the truck back to McDonough on 1/18/19 (they only paint on Friday). You can't make an appt, it's first come first serve. I arrived at 9:30 waited 3 hrs before someone checked in and told me status of the truck. They stated the truck was being painted that's why it takes some time. During the 3 hrs no one came to check on me, mentioned anything g about shuttle services etc. when I asked for shuttle service all of sudden the truck was ready. When I saw the truck you could tell it was touch up paint and didn't match. The sales manager Alex Clarke told me not to touch the paint. In my head I'm thinking I can clearly see there is an issue so I touched where the issue was. He stated that they were only supposed to touch up the paint. I explained that no when I came in you stated the truck was being painted. I asked about rust on the door (it is a used truck but it's a 2018) he assured it would be fixed. It was touch up paint. The truck was sent back to the paint shop. Coming back from dropping the truck he came to where I was sitting and said I’m doing you a favor, I stated I didn’t know the truck was free. Alex stated he would rather deal with my husband, I stated your dealing with me and my husband is on the phone. Alex walked off. I still had to wait longer, 5 hrs to be exact, and I asked for a shuttle 3 hrs after waiting and waited 45 mins for them to find a driver to drive me in a personal car to get something to eat. Now I sat and watched everyone take a lunch buy flowers etc! The sales manager even left out to buy flowers but couldn't find a shuttle driver. not one checked in until I paged them asking for the status or the shuttle. Piss poor service! I will not buy from here again and I advise you to stay far far away. More

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Great Service Alex Clarke is fast, efficient and very professional! He takes me back right away and has me in and out in no time. He’s great! Alex Clarke is fast, efficient and very professional! He takes me back right away and has me in and out in no time. He’s great! More

by TRACYPERRY41 Verified Customer Verified Customer

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