Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 25

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

Contact Me
5.0
491 Reviews
5.0

491 Reviews

Write a Review

491 Reviews of Alex Clothier

April 24, 2020

Dealership Rating
Employee Rating

Just thought I’d write a review on my service experience with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making More

by C300happy
Recommend Dealer
Yes

Other Employees Tagged: I’m not sure of the African American gentleman that alway greets me as soon as I pull in, but is give excellent customer service as well... Thank you!!!!

Apr 26, 2020

Mercedes-Benz of Annapolis responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Annapolis - Service Center. We're happy we could meet your expectations! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2020

Dealership Rating
Employee Rating

This is the best dealership. You are always greeted politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. More

by Monica S
Recommend Dealer
Yes
Apr 23, 2020

Mercedes-Benz of Annapolis responded

Hi Monica, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 21, 2020

Dealership Rating
Employee Rating

I would like to say that Alex Clothier is an excellent Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thoug More

by mrsboard
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Orem

Apr 22, 2020

Mercedes-Benz of Annapolis responded

Hi Mrsboard, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 17, 2020

Dealership Rating
Employee Rating

Alex Childer provided excellent service I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manag More

by daltonpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2020

Mercedes-Benz of Annapolis responded

Dalton, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions, we will be more than happy to assist you! Safe travels!

April 09, 2020

Dealership Rating
Employee Rating

Customer Service Review Alex C. of Mercedes Service is amazing. I can always count on perfect service for my car needs! He responds promptly when I reach out to him and is ve More

by Ashleybenz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex is an amazing service provider. His customer service is a 10.

Apr 10, 2020

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 19, 2021

Ashleybenz1 responded

Alex continues to be the best. Because of his amazing service I will always stay with Mercedes. The loaner cars will always keep me coming back when my lease ends. Alex would be an asset to the sales team as well.

March 26, 2020

Dealership Rating
Employee Rating

FRIENDLY SERVICE Thank you Mercedes-Benz of Annapolis for your friendly staff. Chuck is not even my service advisor and he makes a point to say 'hello' whenever I com More

by Cyberguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman, ZACK, TERRENCE, SHANE

Mar 28, 2020

Mercedes-Benz of Annapolis responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope to be of service to you again! Take care!

March 13, 2020

Dealership Rating
Employee Rating

Alex Always provides the absolute best service. No pressure ever! My entire family uses Alex and drives miles away from our home just because of him! Thanks again for a speedy, proficient process! More

by Mia C.
Recommend Dealer
Yes
Mar 14, 2020

Mercedes-Benz of Annapolis responded

Mia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

Mar 14, 2020

Mercedes-Benz of Annapolis responded

Mia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

March 12, 2020

Dealership Rating
Employee Rating

Alex Clothier is the absolute best service advisor a customer could ask for. He is kind and always advocates for us. Hope he never leaves! More

by Tom
Recommend Dealer
Yes
Mar 13, 2020

Mercedes-Benz of Annapolis responded

Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 04, 2020

Dealership Rating
Employee Rating

Alex always provides the best and fastest service, no question. Very attentive. I always look forward to the service there because there are never any worries. More

by irol
Recommend Dealer
Yes

Other Employees Tagged: Terrence

Mar 07, 2020

Mercedes-Benz of Annapolis responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. We are always more than happy to assist you if anything else comes up. Take care!

Mar 07, 2020

Mercedes-Benz of Annapolis responded

Shirelle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Mar 07, 2020

Mercedes-Benz of Annapolis responded

Irol, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

March 04, 2020

Dealership Rating
Employee Rating

Alex is awsome! I always have a easy hassle free experience. He always keeps me updated on the status of my vehicle and no matter how many questions I have he always seems to have the answer or gets More

by Shirelle Johnson
Recommend Dealer
Yes
Mar 07, 2020

Mercedes-Benz of Annapolis responded

Shirelle, thank you so much for the 5-stars! It's great to see that everything was completed promptly and to your satisfaction. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

...
25
...

Dealership Inventory (294 Vehicles)

used 2024 Toyota Grand Highlander car, priced at $40,700
2024 Toyota Grand Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz C-Class car, priced at $46,290
2026 Mercedes-Benz C-Class
used
Black exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz GLS 450 car, priced at $77,290
2025 Mercedes-Benz GLS 450
used
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
used 2020 Mercedes-Benz AMG GLC 43 car, priced at $36,690
2020 Mercedes-Benz AMG GLC 43
used
Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLS 580 car, priced at $74,290
2023 Mercedes-Benz GLS 580
used
Silver exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz CLS 450 car, priced at $61,790
2023 Mercedes-Benz CLS 450
used
Polar White exterior
Automatic
All-wheel Drive