Alex Clothier | Page 26

Amazing Customer Service My wife and I are extremely with Mr. Alex Clothier's exceptional commitment to customer service. After many years of getting my cars serviced (E550 Co My wife and I are extremely with Mr. Alex Clothier's exceptional commitment to customer service. After many years of getting my cars serviced (E550 Convertible, E550 Coupe and C300 4Matic), each visit is as good as my first. From day one, Alex has been superb in listening to the voice of the customer and ensuring that he does everything to meet the expectations of the customer. I realize that i demand perfection and Alex has never let my wife or I down. He is the epitome of a consummate professional. If I had one position that I needed to fill, it would be Alex Clothier, bar none. In my personal opinion, Alex is the face of "Outstanding Customer Service". I encourage anyone who reads this review and values outstanding customer service to contact Alex if you conduct business with Mercedes of Annapolis. More

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Alex is the man to see for a no hassle easy service visit. I have been taken my car to this location for two years and never have an issue. Alex is professional and efficient and makes the process easy visit. I have been taken my car to this location for two years and never have an issue. Alex is professional and efficient and makes the process easy every visit. More

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Service advisor Alex Clothier is always helpful and works around my schedule to get my car in for service. I am always greeted a smile in the garage and taken care of immediately. around my schedule to get my car in for service. I am always greeted a smile in the garage and taken care of immediately. More

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Outstanding Service Service Adviser Alex Clothier is always available to help me. He is very professional and as always his customer service is outstanding. Will only b Service Adviser Alex Clothier is always available to help me. He is very professional and as always his customer service is outstanding. Will only bring my car to Alex at the Mercedes-Benz of Annapolis Service Center. More

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Alex is the greatest. Always available for me with outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best More

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Alex Clothier in Service is an extraordinary asset to your operation at Mercedes Benz of Annapolis. He is knowledgeable, well organized, remarkable personable, and efficient. My several experiences with your operation at Mercedes Benz of Annapolis. He is knowledgeable, well organized, remarkable personable, and efficient. My several experiences with him over a number of years have always been first rate! He is emblematic of Mercedes Benz regarding quality and fine service. Regards, Mark Edwards Wilson More

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Alex is the absolute best! He’s always so courteous, professional and patient. Thanks Alex for everything. You’re the reason I keep coming back. professional and patient. Thanks Alex for everything. You’re the reason I keep coming back. More

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Had a recall on my E350 and worked with Alex. He was very knowledgeable in the whole process of getting my car repaired and getting me a loaner car. The whole process was very quick and painless. All this be knowledgeable in the whole process of getting my car repaired and getting me a loaner car. The whole process was very quick and painless. All this being said he was a very nice and courteous, More

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I have been in twice recently for unexpected service. Alex always takes care of me promptly and efficiently for scheduled or unexpected service!!! Thank you. Alex always takes care of me promptly and efficiently for scheduled or unexpected service!!! Thank you. More

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Great service Alex Clothier has been our service rep for several years and he is great. I think he is the best. He is very patient and is very knowledgeable about Alex Clothier has been our service rep for several years and he is great. I think he is the best. He is very patient and is very knowledgeable about Mercedes. He is very courteous and helpful when we bring our cars in. Alex is the reason I like dealing with this dealership. I hope he has a good new year. Don't lose him. More

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