Alex Clothier | Page 46
Service Advisor
Mercedes-Benz of Annapolis
1920 Forest Dr.
Annapolis, MD 21401
489 Reviews
Write a Review489 Reviews of Alex Clothier
April 04, 2018
Alex Clothier Alex is the best service agent I’ve ever had. He always greets me with a smile, provides great advise on my cars needs and has not missed a follow up Alex is the best service agent I’ve ever had. He always greets me with a smile, provides great advise on my cars needs and has not missed a follow up yet. He’s a good example of someone that really cares about his customers, is professional and represents mbusa well at all times. He is more than deserving of a service award! Alex, thank you for all you do! I never worry when something goes wrong cause I know your gonna take care of me! Your a blessing! Thank you! Kris Hicks More
April 04, 2018
the finest This is the best Mercedes Benz service experience that I have ever had. From the check in service from Terrence to the exceptional services I received This is the best Mercedes Benz service experience that I have ever had. From the check in service from Terrence to the exceptional services I received from Alex. The best customer service that I have ever received. Tony is also a very freindly. More
Other Employees Tagged: Anthony Rapattoni
April 03, 2018
A1 Service Alex provided excellent customer service. He informed me everything that was going to be done to my vehicle with the A1 service. Alex is the best!! Alex provided excellent customer service. He informed me everything that was going to be done to my vehicle with the A1 service. Alex is the best!! More
April 03, 2018
Alex Clothier Alex consistently offers customer service over and beyond what you would hope for. Not only does he provide great service when your car is being servi Alex consistently offers customer service over and beyond what you would hope for. Not only does he provide great service when your car is being serviced but checks in to be sure you don't have any concerns and reminds you of a complimentary car wash. Excellent service! More
March 24, 2018
Exceptional German Customer Service Just like the Car Alex knows the Benz products well, listens to his customers, and provide service and maintenance recommendations for your Benz. My E Class is running Alex knows the Benz products well, listens to his customers, and provide service and maintenance recommendations for your Benz. My E Class is running exceptional and with no issues because Alex keeps this car tune and prepare to perform. Thank you Alex for giving your undivided attention and apply your knowledge to keep my E class on the road for another 10 years. I will always come to you at Annapolis Mercedes and refer you to many more Benz owners. Very happy here due to Alex and see you at my next service visit Alex. Many Thanks, Vahid More
March 16, 2018
Great Customer Service! Alex is my go to service rep. He always goes above and beyond to ensure that getting my car serviced is a wonderful experience. He is personable, know Alex is my go to service rep. He always goes above and beyond to ensure that getting my car serviced is a wonderful experience. He is personable, knowledgeable and a joy to work with. I always leave with a smile. I know that if problems should arise, Alex will go above and beyond to fix them. More
March 15, 2018
Amazing customer service The customer service representatives at Mercedes-Benz of Annapolis offers unparalleled world-class support. Always responsive and professional, my hus The customer service representatives at Mercedes-Benz of Annapolis offers unparalleled world-class support. Always responsive and professional, my husband and I have never had anything other than a positive experience. More
March 15, 2018
Exceptional Service After moving to Maryland from New Jersey last year, my husband was determined to switch the service on my 2010 ML350 from the dealer to a third party After moving to Maryland from New Jersey last year, my husband was determined to switch the service on my 2010 ML350 from the dealer to a third party shop. After one visit to Annapolis MB for the A service at 110,000 miles, the courteous approach of our service rep Alex Clothier and the way he freely informed us of additional services needed by taking us to speak directly with the mechanic, Dave, along with competitive pricing to third party shops, we were convinced to keep my eight year old treasure service at the dealer. The comfortable waiting area was also a factor in our decision. Alex’s approach assured us we had made the best decision to come at their location. More
March 08, 2018
Service Alex treats me and my wife like family. In fact he has come part of our family. He always explains to us the service he has done to our vehicles. He a Alex treats me and my wife like family. In fact he has come part of our family. He always explains to us the service he has done to our vehicles. He always greets us with a smile and a hand shake. More
March 07, 2018
Best service department ever! Thank you to the staff at the service department. Alex Clothier is one of the best. Not one question he could not answer. Best ever. Thank you to the staff at the service department. Alex Clothier is one of the best. Not one question he could not answer. Best ever. More
Other Employees Tagged: The 2 gentlemen who help me before the service department was open.

