Alex Clothier | Page 7

Alex Clothier, our service advisor, and the other service staff are amazing. We can always count on him to be knowledgeable and quick with our service needs. If you're looking for exceptional customer servic staff are amazing. We can always count on him to be knowledgeable and quick with our service needs. If you're looking for exceptional customer service (more like family) please visit them today! More

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Service and assistance from Alex Clothier and the service staff was excelled and quick and he assisted in getting a part replaced under warranty staff was excelled and quick and he assisted in getting a part replaced under warranty More

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Alex Clothier, one of the service advisors, is absolutely fantastic - super helpful with great customer service! Every time I take my car in he provides honest and accurate information and makes sure my expe fantastic - super helpful with great customer service! Every time I take my car in he provides honest and accurate information and makes sure my experience is as easy and smooth as possible. More

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Alex Clothier is the absolute best service advisor. I always can trust him with my vehicle! I always can trust him with my vehicle! More

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My Mercedes Benz service provider Mr. Alexander Clothier is the best in the business. His technical knowledge and professional skills are second to none. Mr. Clothier have clearly exceede Alexander Clothier is the best in the business. His technical knowledge and professional skills are second to none. Mr. Clothier have clearly exceeded my every expectation on every occasion that I had to bring my Mercedes-Benz in for repairs or service. I have absolute confidence in Mr. Clothier abilities and he have unequivocally represented Mercedes-Benz with the utmost professionalism, dedication and distinction and is worthy of a performance accommodating award and promoting. More

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I got a new S560 cab and insisted Alex continue to be my advisor. He takes amazing care of me and my car always smiling and makes getting my car serviced so easy! advisor. He takes amazing care of me and my car always smiling and makes getting my car serviced so easy! More

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Alex is very prompt in his response. You can get in for service quickly and they always get me a loaner car. Everyone is attentive and friendly. I feel like I have a personal attendant j You can get in for service quickly and they always get me a loaner car. Everyone is attentive and friendly. I feel like I have a personal attendant just for me and my car.- thanks Alex! More

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Alex my advisor did an amazing job making sure my car was repaired to keep me safe. Keep up the good work and continue making your customers happy. You are the best repaired to keep me safe. Keep up the good work and continue making your customers happy. You are the best More

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The Mercedes Service department is #1 in my opinion out of all Annapolis service departments and Alex Clothier is a Major reason why and I am going to jump right into why he adds to the service departments of all Annapolis service departments and Alex Clothier is a Major reason why and I am going to jump right into why he adds to the service departments stellar reputation: 1. He scheduled my 60,000 mile car service for my 2020 Mercedes GLB and he let me know that there were 2 recall services that had to be done with the front axle and the transmission. I was not aware of those recalls and I appreciated that! 2. He set me up with a loaner with a brand new similar same color (white) 2022 Mercedes GLB with only 911 miles on it with XM radio. 3. The morning of my appointment I showed up after work coming from Dulles International Airport, VA. exhausted and everything was ready to go. I was there only 10 minutes after opening. 4. After all the fixes was done after 4 days, Alex gave me a text, he had my car washed, I picked it up, and I was gone! Alex is very efficient, and he respects the customer's valuable time! 5. Lastly, Alex recommended that I get two new tires and he gave an estimate for my front-end repair. Thank you once again Alex! Merry Christmas! More

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I am very happy to have Alex Clothier as my Mercedes contact. He is a pleasure to deal with. He is professional, knowledgeable and he has far exceeded my expectations in effort and understanding as well contact. He is a pleasure to deal with. He is professional, knowledgeable and he has far exceeded my expectations in effort and understanding as well as getting any issue I have successfully resolved with expedience. He answers all of my questions and explains all aspects of any work that is done. I very much appreciate Alex and look forward to having him as my service rep for a long time! Thanks so much Alex!! More

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