Alex Farmer
Alex Farmer at Victory Toyota Barboursville

Alex Farmer | Page 2

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Alex Farmer

August 21, 2026

Dealership Rating
Employee Rating

Also great customer service and keep me updated as the work is happening. Very friendly. More

by NETSKY38
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Aug 21, 2026

Victory Toyota Barboursville responded

Knowing that our updates during the service on your RAV4 felt helpful and friendly means a lot to our service team. We appreciate you trusting us with your vehicle. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

Dealership Rating
Employee Rating

Alex went above and beyond. He deserves all the stars. He explained everything in depth and made sure I understood. He was very kind throughout the whole process and kept me upd More

by Makennah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Victory Toyota Barboursville responded

Ensuring you felt informed and supported during the service on your Toyota 4Runner is central to how our service team operates. Alex is always ready to help and we’re glad he could guide you through every step. Knowing his thorough updates and kindness made a difference means a lot to us. Martin Peters General Manager martin.peters@victorytoyota.com

August 19, 2026

Dealership Rating
Employee Rating

Friendly and efficient staff Services finished in a timely manner. Clean waiting room and restroom. More

by lblower55
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Aug 19, 2026

Victory Toyota Barboursville responded

We’re glad your service visit went smoothly and felt welcoming. Knowing you found our service prompt and our waiting area comfortable is rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

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Employee Rating

It's been excellent. Everyone is professional and nice to talk to I will be back More

by VKHANCOCK06
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Aug 15, 2026

Victory Toyota Barboursville responded

We’re glad you found our service team approachable and professional during your RAV4 Hybrid maintenance. Knowing you’ll be back means a lot to our service team. Martin Peters General Manager martin.peters@victorytoyota.com

August 15, 2026

Dealership Rating
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Alex was Courteous and kept me informed. Service was completed as expected and on time. More

by psharp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Victory Toyota Barboursville responded

Your note about Alex’s courteous updates reflects our service department’s commitment to keeping you informed. Knowing that the service on your Lexus RX 350h met your expectations and timeline is truly rewarding. Martin Peters General Manager martin.peters@victorytoyota.com

August 14, 2026

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The customer service is always absolute perfection. Alex, on the multiple times I have had contact with him, always exudes the highest level of professionalism. I am confident when i leave my vehicle i More

by WILSONDAVID1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew McDaniel

Aug 14, 2026

Victory Toyota Barboursville responded

Knowing that our customer service consistently meets your expectations means a lot to our team. It’s rewarding to know Alex’s expertise gives you confidence that your Toyota Grand Highlander Hybrid will be serviced properly and efficiently. Thank you for trusting us with your service needs. Martin Peters General Manager martin.peters@victorytoyota.com

August 13, 2026

Dealership Rating
Employee Rating

Dealership was helpful and gave me transportion home and back to dealership when my car was ready More

by turnbullthomas254
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmer

Aug 17, 2026

Victory Toyota Barboursville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Martin Peters General Manager martin.peters@victorytoyota.com

April 30, 2026

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Prompt and professional! Everyone that I came in contact with was friendly, polite and asked if I needed anything. Would definitely use them again. More

by mdlawson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Victory Toyota Barboursville responded

Thank you for highlighting our prompt and professional approach and the friendly, polite support you experienced. Alex and the rest of our service team appreciate your feedback, and we look forward to assisting you with your Toyota again. Martin Peters General Manager martin.peters@victorytoyota.com

April 30, 2026

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Employee Rating

Although they weren't able to fix our problem with the sound system, Alex was very helpful and courteous. It was a pleasure dealing with him. More

by teresalewis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Victory Toyota Barboursville responded

Thanks for sharing your experience. We’re sorry we couldn’t resolve your Highlander’s audio issue, but we’re pleased Alex was courteous and helpful. If you’d like us to take another look, please let us know. Martin Peters General Manager martin.peters@victorytoyota.com

April 19, 2026

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Employee Rating

Service leaders were very nice and honest. They always try to help save us money. More

by FACEMYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Victory Toyota Barboursville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Victory Toyota Barboursville, we look forward to having you as a valued customer for many years to come! Martin Peters General Manager martin.peters@victorytoyota.com

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