Alex Hall | Page 19

Excellent service experience! They are very punctual, nice atmosphere while you wait. And there is a snack bar available too. They are an honest operation and are not pushy on tr They are very punctual, nice atmosphere while you wait. And there is a snack bar available too. They are an honest operation and are not pushy on trying to get you to buy some service if you are not ready in addition to what you are having done. I have been to other Toyota dealers and they don't have the great experience that I have always experienced and received here at Heiser. More

by DEMARIS5 Verified Customer Verified Customer

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Hmm. Do I need a new car? I was not intending to purchase a car the day I went in. I have a much loved 1998 Toyota Sienna that only has 137,000 miles on it. It runs beautifully I was not intending to purchase a car the day I went in. I have a much loved 1998 Toyota Sienna that only has 137,000 miles on it. It runs beautifully. I didn't want to trade it in. My husband has been wanting me to get a new vehicle for about four years. I am quite a collector of things and my van comes in very handy. I happened to see a Toyota ad in my news feed and decided to check out a hatchback in the showroom so I could contemplate the possibilities. I figured a hatchback might fit the bill if and when my can finally gave out (in another 4 years, perhaps). I met up with Alex and explained my demise, wanting a new vehicle and refusing to trade in. This could have been alleviated if you still had the small trucks. I have owned two in the past. That is another story. It was cold and snowy outside so the showroom was my best bet. I took off my heavy winter coat and got comfy in a cute pearl white hatchback. It was awesome, but I kept hitting my knee as I was getting in. I was a bit discouraged but I really like how the back opened up and it seemed very versatile. I liked everything about it except I kept hitting my knee. I figured if I did it my husband surely would. Right next to the pearly beauty was a Corolla sedan. It was blue and very pretty. I decided to give it a try. When I sat in it I marveled at the spaciousness in the front. Lots of elbow room and I liked how the controls were situated. Then I sat in the back seat, and there is where I made my decision. Very roomy. I flip-flopped between the pearly and blue beauty. The back seat of pearly unfortunately was lacking in comparison. What a conundrum. Alex was such a kind listener and throughout my flipflopping reminded me to ask myself what it was I really wanted. A few more times inside each vehicle and I made my choice of which one would suit me the best. Red was my color of choice and Alex pulled up in a red dynamo. We went for a nice test drive while he explained all of the amenities. It also has a moonroof, and partial leather upholstery, which didn't hurt. I left with some remarkable numbers for the price, which allowed me to tell my husband my plan. I can get the new red lovely and keep my white beast. He thought it was a grand idea. Because of Alex's patience and guidance, the improbable scenario of me purchasing a new vehicle that day became a reality. Shagat was also very helpful in explaining the additional insurance available for my new car. I am not a fan of these generally speaking, and have never purchased them in the past. Realizing the new technology on these vehicles made me realize it was a good idea. I keep my vehicles fir long time (21 year old van) so having the insurance should benefit me. My beauty graces my driveway and soon I hope to drive it, as soon as my husband gets his butt out of it😎. More

by MANGANE1256 Verified Customer Verified Customer

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Great car buying experience I worked with Alex Hall He has a great personality and a good knowledge of what he is selling. He gave me the answer's that I wanted to hear. I used I worked with Alex Hall He has a great personality and a good knowledge of what he is selling. He gave me the answer's that I wanted to hear. I used to own a car lot and did not want any runaround. That is what I received at this dealership. All the people that I dealt with were friendly and reasonable. One trait that is hard to find when buying a new car. More

by T.ZINGALE Verified Customer Verified Customer

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Excellent New Car Buying Experience Purchased a new Rav4 and was exceptionally surprised with the experience and process. Everyone was friendly and pleasant. All of my questions were a Purchased a new Rav4 and was exceptionally surprised with the experience and process. Everyone was friendly and pleasant. All of my questions were answered and not a pressured experience. More

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Returning Customer This was my third time working with Heiser Toyota. I keep going back because they're fair and their service is great. I would recommend them. This was my third time working with Heiser Toyota. I keep going back because they're fair and their service is great. I would recommend them. More

by MARGARET.MARES Verified Customer Verified Customer

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Friendly, low pressure, good listeners to what we wanted We really appreciated the low pressure experience we had at Heiser and the customer care we received from our sales consultant Alex Hall. Lis and Sha We really appreciated the low pressure experience we had at Heiser and the customer care we received from our sales consultant Alex Hall. Lis and Shahat were equally attentive to our needs. More

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Heiser Toyota - the best!! I had a very pleasurable experience with buying my Toyota Highlander. From the initial contact by email to my purchase with Al, I was treated with r I had a very pleasurable experience with buying my Toyota Highlander. From the initial contact by email to my purchase with Al, I was treated with respect and the entire process went very smoothly. I look forward to returning to the dealership for my maintenance needs. Thank you! Lynn S. More

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Time well spent We have been shopping around for a new car for several weeks and finally found the dealership that provided the right car at the right price. Alex hel We have been shopping around for a new car for several weeks and finally found the dealership that provided the right car at the right price. Alex helped make the process super easy and enjoyable. Overall I would recommend to go to this dealership and I would recommend to have Alex as your salesperson. More

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Awesome Alex Alex provided excellent customer service. He was friendly, and helpful. He answered all of my questions promptly and thoroughly. He was patient and Alex provided excellent customer service. He was friendly, and helpful. He answered all of my questions promptly and thoroughly. He was patient and kind. Shahat was thorough and expedient (which my husband appreciated. Lis is a phenomenal business woman with a heart. More

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Alex Hall Alex was simply amazing, professional and patient . Awesome job Alex Hall, great customer service. Would recommend others to see Alex Hall at Heiser T Alex was simply amazing, professional and patient . Awesome job Alex Hall, great customer service. Would recommend others to see Alex Hall at Heiser Toyota for sure. More

by RJMWEST Verified Customer Verified Customer

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