Alex Koumarn | Page 2

For the most part the sale went well. Upon inspection our mechanic found and replaced a burned out left rear taillight and a broken right rear reflector. The right rear bumper had a split Upon inspection our mechanic found and replaced a burned out left rear taillight and a broken right rear reflector. The right rear bumper had a split. Finally, a corner of an engine shield had pulled loose. Our mechanic felt it could tear out in the near future, so at his suggestion he temporarily reattached it to avoid the cost of an expensive replacement at the time. Alex was very pleasant to work with and the sale went smoothly and quickly. We don't remember the names of the fellows in the garage, but they were also very nice, and had the car ready to go in a timely fashion. More

by XRAYELLEN Verified Customer Verified Customer

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Nice people,easy purchase. Didn't get what I wanted for trade in. Free pop and popcorn is always nice. My gas card never works. Didn't get what I wanted for trade in. Free pop and popcorn is always nice. My gas card never works. More

by delcavalier Verified Customer Verified Customer

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Brought my 19 year old son here to buy his first “nice” car. After getting approved for a loan with a high down payment due to no credit he settled on a 2012 VW Tiguan with 77,000 miles. We were told it wo car. After getting approved for a loan with a high down payment due to no credit he settled on a 2012 VW Tiguan with 77,000 miles. We were told it would not come with a warranty and he couldn’t afford to purchase one. Drove nice for one week. Check engine light and EPC light came on. Wouldn’t even have the decency to look at it to see if it’s a problem they should have caught before selling. Then we found the original sales documents in the glove box showing they were offering a “dealer warranty” at some point. Makes us wonder when and why they pulled those off of the window and made him sign the “as is” document instead. We will never do business with them again. And I will be telling everyone I know how this big name dealership sold us a car in unsatisfactory condition, in what seems to have been a very shady business transaction. More

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I love this place if you need a car give they a call. You wont be disappointed promise that you went to them. I had lil problem will the car but they handle it and fixed it for me it did not cost me extra. wont be disappointed promise that you went to them. I had lil problem will the car but they handle it and fixed it for me it did not cost me extra. More

by sliverstar14 Verified Customer Verified Customer

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I just purchased a Subaru Outback and worked with salesman Alex Koumarn and sales consultant Mo Yassin. This was the most reasonable and easy car purchase I have ever done and would highly reccomend salesman Alex Koumarn and sales consultant Mo Yassin. This was the most reasonable and easy car purchase I have ever done and would highly reccomend this dealership. More

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Everyone that I worked with was really friendly and willing to work hard to get me the price, interest and payment that I wanted to get the car that I wanted. Totally awesome that I was able to get a willing to work hard to get me the price, interest and payment that I wanted to get the car that I wanted. Totally awesome that I was able to get a Crosstrek in an actual 6-speed manual!! Love Subaru!! More

by KLWESTER Verified Customer Verified Customer

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Our purchasing process was fine. The man who helped us was fine, new, but fine. My concern was that their Covid precautions were sub-par. Many of the men walking around didn't have their mask covering t was fine, new, but fine. My concern was that their Covid precautions were sub-par. Many of the men walking around didn't have their mask covering their nose or weren't wearing one at all? The man helping me buy my car had me type on his computer without offering hand sanitizer. I'm not super paranoid about covid but I judge a business based on their precautions. I still bought the car because it was the right car. More

by melanie.bakker8 Verified Customer Verified Customer

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Had a very good experience! Definitely would recommend to other people the environment was good and the sales men I talked to was not pushy at all! other people the environment was good and the sales men I talked to was not pushy at all! More

by alexiszawacki Verified Customer Verified Customer

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The service, expertise and courtesy of each of the staff with who I worked was excellent. I appreciated their professionalism and would highly recommend them to anyone looking for a vehicle. with who I worked was excellent. I appreciated their professionalism and would highly recommend them to anyone looking for a vehicle. More

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I got a great car, but that's more due to Acura's standards than the dealership. Here are some of my "meh" moments. -my salesman was obviously new and wasn't very knowledgable about my car -the w standards than the dealership. Here are some of my "meh" moments. -my salesman was obviously new and wasn't very knowledgable about my car -the wait to get the papers signed was really, really long. I know it was a holiday weekend, but you would have thought they'd have had more people working. He also wasn't very friendly -when I picked up my car, I had to wait over an hour (yes, HOUR) even though they knew I was coming and there were no other customers at the dealership -I called back about 3 weeks later about something that wasn't right with the car (which I was told I could do for 30 days) and the gentleman on the phone was beyond rude. I think he figured that I wasn't going to be making him a commission and my check already cleared so he could be dismissive and it wasn't money out of their pockets Good things -Acuras are amazing cars. I've owned 3 now and never had a complaint. -The detailing job was wonderful (minus a piece of chocolate stuck under the back seat) More

by rburquest Verified Customer Verified Customer

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