Alex Martin

I bought a used 2024 CX-90 with them on Oct 5. I agreed to pay $500 over the online price after their manager Ben came to ask some relief, that his margin was too tight and the online prices were I agreed to pay $500 over the online price after their manager Ben came to ask some relief, that his margin was too tight and the online prices were crazy. Anyway, I closed the deal agreeing with Alex that they would fix a scratch with a dent on the door and provide me a second fob/key - that somehow didn't come with the vehicle - afterwards. I purchased their Platinum package too. After that, horrible experience. A woman named Samantha reached out to me asking for a nice review in a link she would send me, then I told her that they still had pending things to deal with. She promptly responded that she would help me with that, and after a few text messages, was gone. She vanished. I tried to reach out to the manager, Ben, just to find out that he'd left the company. Then I tried to get ahold of Alex and he ghosted me until I managed to speak on the phone to a nice lady named Donna, who identified herself as a Sales Manager, and she somehow made Alex reach out to me saying he would schedule to solve my issues. That was Nov 14 already (over a month after purchase date). Then he would reply a message every here and there, but never schedule a date for me to go to the dealership solve the issues. Wednesday, Nov 26, day before thanksgiving, I decided to take the 1+ hour drive to the dealership and just show up there at 9am. A nice guy helped me get things moving, as Alex wasn't there yet. After many hours there, the car was ready. The scratch/dent they fixed with an Amazon-like pen that you cover it - poor job. If I could, I'd post the picture, but I'd have done a better job myself if I knew it. The worst part though is the second fob/key provided, a used fob/key, that is not working 100% and has no actual key (the blade) in it. So, long story short, as a Platinum customer (or just as any customer) not happy with their service and I don't recommend. More

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Nice selection of vehicles. Professional and knowledgeable sales staff. I worked with Ben K and recommended you do the same! Professional and knowledgeable sales staff. I worked with Ben K and recommended you do the same! More

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Thanks to Ben Kairalla for making my experience from start to finish at Mazda of Palm Beach top notch! He and the manager, also named Ben truly know the meaning of real customer service. I was treated v start to finish at Mazda of Palm Beach top notch! He and the manager, also named Ben truly know the meaning of real customer service. I was treated very kindly with a smile. They have extensive knowledge and want to build relationships, especially knowing what a personal experience car buying used to be. I never felt rushed or pressured, which is hard to find in any business nowadays. More

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Go see the two Ben's for the best purchasing experience (Ben K) and the best deal (Ben C General Manager). (Ben K) and the best deal (Ben C General Manager). More

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Alex And Christian Are Thee Absolute Hands Down I Wouldn’t Recommend Anyone Other Than Them EVER‼️ I Thank Them From The Bottom Of My Heart ♥️ Wouldn’t Recommend Anyone Other Than Them EVER‼️ I Thank Them From The Bottom Of My Heart ♥️ More

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Me & my daughter were just browsing around a few dealerships looking for cars and we happened to stop into Mazda of Palm beach. Alex was then gentleman who helped us and we couldn’t have been happie dealerships looking for cars and we happened to stop into Mazda of Palm beach. Alex was then gentleman who helped us and we couldn’t have been happier. He was very attentive and had all the information we needed. Amazing service 10/10! More

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I was new to Mazda checking out my options and was helped out by a salesman named Alex. Gave me a lovely experience and taught me a lot about the brand. out by a salesman named Alex. Gave me a lovely experience and taught me a lot about the brand. More

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Alex was an exemplary sales person that made the experience very pleasant!!! We are very happy with the purchase! experience very pleasant!!! We are very happy with the purchase! More

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Thank 有for他和呢哇发热。It was a smooth experience. Alex,Christian,, Eugene, and Kevin. Made the transaction easy, never pressured and made sure this was best dealership to visit Alex,Christian,, Eugene, and Kevin. Made the transaction easy, never pressured and made sure this was best dealership to visit More

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I had a great experience at this dealership. Alex Martin was a phenomenal sales associate. I am very pleased with the car I bought from him and the attention he gave to me during the buying proc Alex Martin was a phenomenal sales associate. I am very pleased with the car I bought from him and the attention he gave to me during the buying process. More

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