Alex Mercado
Alex Mercado at Harvard Ford LLC

Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

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5.0
54 Reviews

Languages Spoken

Spanish Spanish

5.0

54 Reviews

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54 Reviews of Alex Mercado

March 23, 2026

Dealership Rating
Employee Rating

We always have a good experience when working with Harvard Ford. Whether it’s for a personal vehicle or a vehicle for our company we always feel like we are treated very well and our time is valued. S More

by jeremy@gateway-construction.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and 5 Star Review. It's our pleasure working with you and your family!

March 09, 2026

Dealership Rating
Employee Rating

Great people great place! I pass several dealerships to do business with Harvard Ford. I've purchased two vehicles in the past two years there and I recommend the sales and se More

by f.castillo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

Mar 09, 2026

Harvard Ford LLC responded

Thanks for the kind words! We really appreciate it.

January 27, 2026

Dealership Rating
Employee Rating

Took my bosses Lexus in to be serviced and had them do a beginner detail. I’ve taken my vehicles to get detailed before and they didn’t come close to the job that Ford did in Harvard. Service managers are e More

by jignrapala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure working with you.

January 23, 2026

Dealership Rating
Employee Rating

Good people in their place and good service thank you for everything you guys do for the customers More

by vicenteraygoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Harvard Ford LLC responded

Thanks so much for the kind words! It's our pleasure working with you.

January 13, 2026

Dealership Rating
Employee Rating

Every appointment is on time and records kept on there part of needed maintenance is logged. Very respectful and not pressured feel like most dealerships. More

by axelsonmechanical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

Jan 14, 2026

Harvard Ford LLC responded

Thanks for the kind words and the 5 Star Review! It's our pleasure working with you.

December 24, 2025

Dealership Rating
Employee Rating

I take all my vehicles to Harvard Ford. They always get me in in a timely matter and get it done quickly and do a fantastic job. I will continue bringing all my vehicles there. More

by rosenreid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2025

Dealership Rating
Employee Rating

Excellent work, on time and for less $$ than I expected. Great to have the valet service available too! More

by ssl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

Dec 19, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! We really appreciate it.

Dec 19, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! It was our pleasure working with you.

December 11, 2025

Dealership Rating
Employee Rating

There pick up and delivery for service makes it worth going here. I will continue to use them and have recommended them to friends and family More

by sgtw77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Harvard Ford LLC responded

Thanks for using Harvard Ford for your vehicle needs! We really appreciate it and our aim is to provide you a 5 Star Experience.

November 30, 2025

Dealership Rating
Employee Rating

Excellent staff, very knowledgeable about the product. No hassle deal, we negotiated over the phone I came in and completed the sale. Everyone including Alex was very nice and fun to work with. The ent More

by mcorrenti223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! It was our pleasure working with you on your purchase.

October 10, 2025

Dealership Rating
Employee Rating

Very helpful finding a vehicle for me and explaining everything about it. Worked with me on financing and price More

by rpmflint54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

Harvard Ford LLC responded

Thanks so much for the 5 Star Review and coming to Harvard Ford. It was our pleasure working with you.

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