Alex Murphy

I was so surprised that I was in and out so fast thanks for the fast service for the fast service More

by JASON.LINDNER Verified Customer Verified Customer

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This service center has gone downhill. There is little to know customer service. Waited two weeks for part to come in. Never notified and had to call twice to verify and set up appointm There is little to know customer service. Waited two weeks for part to come in. Never notified and had to call twice to verify and set up appointment. The service rep Isabel should not be in customer service. There was no one guiding traffic as there were six vehicles waiting to enter bay and all reps sitting inside. No management to be found. The notification tests take you to a useless app that provides no details or progress. Bought two vehicles from this dealership and been using service center for 15 years More

by kcfamx5 Verified Customer Verified Customer

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Awesome custom service and very fast repair service. I mentioned to supervision to have all company vehicles repaired at your location. I mentioned to supervision to have all company vehicles repaired at your location. More

by sdotsmith625 Verified Customer Verified Customer

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The service done was completed timely, I suppose, but I have left two voicemails, I got my car back and it sounds like there is something loose in the steering wheel... have left two voicemails, I got my car back and it sounds like there is something loose in the steering wheel... More

by brooke.deems Verified Customer Verified Customer

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Was a great experience, talk about VIP treatment, enjoyed our experience. Everyone were friendly and helpful enjoyed our experience. Everyone were friendly and helpful More

by abbcrumley3 Verified Customer Verified Customer

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Great experience with the service team. Service was done quickly. Very pleased overall. Will use for all my service needs. Service was done quickly. Very pleased overall. Will use for all my service needs. More

by Joe Ishmael Verified Customer Verified Customer

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Friendly staff. I mean everyone was great and seemed genuinely wanting to take of you I mean everyone was great and seemed genuinely wanting to take of you More

by LTLGMAMICK Verified Customer Verified Customer

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After having a emergency overheating, Family member recommended, Called and spoke with advisor scheduler Shanisa Walker was able to get me in the following day, wonderful I was visiting my mom from Chi recommended, Called and spoke with advisor scheduler Shanisa Walker was able to get me in the following day, wonderful I was visiting my mom from Chicago, our service advisor Brian Thompson was very helpful and focused on getting our Vehicle checked immediately and was very professional and addressed my husband and my concerns, with reassurance, everything will be checked completely before driving back to Chicago, and weather conditions were getting worse in Virginia and Chicago. The issue was taken care of and affordable thank God. We made it back home to Chicago terrible weather conditions. Two days after getting vehicle began overheating again. Called Brian he assured the service is warrantied for 2 years and unlimited mileage take vehicle to a Chrysler Jeep Dodge dealership near my home service would be warrantied. That was a relief my vehicle was towed to South Chrysler Jeep Dodge dealership, 7340 S. Western, Chicago,Il, awaiting results and feel very good about the service department after speaking with Larry service manager. I'm very pleased with this dealership service department, VERY GOOD AND PROFESSIONAL, HIGHLY RECOMMEND!!!! More

by Sandra B. Verified Customer Verified Customer

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Haven’t had the best experience with this dealership until recently. Mr. Bill is very personable and transparent. until recently. Mr. Bill is very personable and transparent. More

by NACHOLE04 Verified Customer Verified Customer

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Great communication every step of the way. Fast turn around and quality work, I would recommend to others Fast turn around and quality work, I would recommend to others More

by Jacoby Verified Customer Verified Customer

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