Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 78

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
811 Reviews
4.4

811 Reviews

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811 Reviews of Alex Murphy

November 06, 2023

Dealership Rating
Employee Rating

excellent service and customer care honors all warranties and promises made to their loyal customers More

by jmkeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Humphries

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

November 06, 2023

Dealership Rating
Employee Rating

Mike owen is useless doesn't communicate and has failed to deliver mutiple times while having my truck in for repairs. The technicians, if you can call them that, are the worst, i had to show them the 1/4i More

by shelderman82
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Owen , Barbara

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 04, 2023

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Employee Rating

I really appreciate that when I make an appointment for an oil change that I don’t have to wait 2 hours. Great job getting the service done in under an hour. Thanks! More

by mjtodd68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2023

Dealership Rating
Employee Rating

Stopped in yesterday so they could make my issuer right after I had picked it up last weekend. More

by marcimcgetrick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey

Nov 03, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2023

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Employee Rating

Dealership did an excellent job of completing the service request on my vehicle and meeting my expectations. More

by FULFORD11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 02, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

Dealership Rating
Employee Rating

IF I COULD LEAVE ZERO STARS I WOULD. I literally purchased a Jeep from you all returned it and then flew to North Carolina to buy the same exact Jeep same year same color from another de More

by Tre
Recommend Dealer
No

Other Employees Tagged: Chris Blankenship zero stars. Crystal zero stars.

Nov 02, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Tre" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

Dealership Rating
Employee Rating

They did what they needed and had it done in a timely manner and were courteous and helpful. More

by TSIMON0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

Dealership Rating
Employee Rating

Alway fun and nice customer service … anticipating which duck I will get next time I go there More

by Deborah Phipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Deborah!

October 31, 2023

Dealership Rating
Employee Rating

Been tacking my vehicles to this dealership for years. I would not take them anywhere else More

by Poked by coconut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones , Jordan Cabral, Isabelle

Nov 01, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 30, 2023

Dealership Rating
Employee Rating

I didn't have an appointment it was my son. Get your act together know who the customer is. More

by dug61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 31, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Dug61" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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