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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 75

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

Contact Me
4.4
811 Reviews
4.4

811 Reviews

Write a Review

811 Reviews of Alex Murphy

May 06, 2024

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Employee Rating

Very professional service techs and personnel. I like the way they keep you informed throughout you Maintenace process. Very transparent. Enjoyed my visit. Appreciate the speed of service! More

by prestongaymon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral, Brian in Service. Eddie also in service. Great greeter.

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May 07, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 05, 2024

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Employee Rating

Excellent work from everyone involved. Friendly and thorough. I would certainly recommend Southern again to anyone. A dry was great! More

by seal1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate, Kevin Jones, Joe Anthony, Scott Houchins, Tyrone Houston, Efrem Huger, Nerely Blanco , Andrey Gvozdevskiy, Kyle McKenzie

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May 07, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

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Employee Rating

Excellent job getting my jeep taken care of with the payment from the window company for the calibration and getting it ready for pickup. More

by DANMORELAND4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I thought Paul handled the service

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May 02, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2024

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Employee Rating

A problem was found during my annual inspection. It was taken care of and the charge was discounted for me since I am a. regular customer More

by mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral

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Apr 25, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2024

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Employee Rating

Dissatisfied with the service advisor. Voiced my concern to the service manager and he has yet to reach back out to me More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmalee Knoll

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Apr 24, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 19, 2024

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Employee Rating

Staff very professional and courteous and listen to my concerns . Mechanics do a great job on my car More

by CUFFEESR.LARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 18, 2024

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Employee Rating

I was completely satisfied with the service I received in the service department. Everything went as I told, they needed a day to order the parts. They told me when my car would be ready and it was. More

by mr_vee2u
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: A lady in the Service department I don’t remember her name sorry it was not Murphy.

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Apr 19, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 18, 2024

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Employee Rating

Quality service examine all. Aspects of my vehicle giving me peace of mind. They know my vehicle and are a great help in keeping me on the road. More

by michaelcking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

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Employee Rating

Great call back time. Prompt response. Excellent and super fast service! Very helpful and friendly. More

by JReevesPoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2024

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Employee Rating

You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones, Mike Owen , Jordan Cabral, Allison Humphries

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Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

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