Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 76

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
798 Reviews
4.4

798 Reviews

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798 Reviews of Alex Murphy

December 17, 2023

Dealership Rating
Employee Rating

The service and the salesman was very pleasant and experience was very nice we was very pleased with it More

by cshlly79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 27, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 14, 2023

Dealership Rating
Employee Rating

Easy in and out service. The staff were very accommodating and helpful. Great communications and quick response. More

by raflatooni
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 15, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Nov 17, 2023

raflatooni responded

Easy in and out. Very easy to work through the service process.

November 10, 2023

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Employee Rating

i was happy with the service i received at the dealership.thankyou yadda yadda yadda yadda More

by overheaddoorman
Service Price Transparency
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Recommend Dealer
Yes

November 09, 2023

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Everyone i came in contact with was absolutely fantastic. Excellent service all around thank you More

by rustywood1996
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2023

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I was overcharged for an item that I was told would be covered for 100,000 miles. It only had 56,000. More

by enriquez.angela
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Cabral, Allison Humphries

Nov 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Nov 08, 2023

enriquez.angela responded

I didn’t expect it to go anywhere. I feel that my years of committed service and purchasing over 9 vehicles in 8 years means very little.

November 08, 2023

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Employee Rating

It was great just wait was a long time but it was worth the wait More

by lauracowell43
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 07, 2023

Dealership Rating
Employee Rating

Everyone was nice and work was done, but now my check engine light is on. More

by jrice325
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. Please feel free to return and we will be happy to have our technicians look over the vehicle.

November 06, 2023

Dealership Rating
Employee Rating

excellent service and customer care honors all warranties and promises made to their loyal customers More

by jmkeeter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allison Humphries

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

November 06, 2023

Dealership Rating
Employee Rating

Mike owen is useless doesn't communicate and has failed to deliver mutiple times while having my truck in for repairs. The technicians, if you can call them that, are the worst, i had to show them the 1/4i More

by shelderman82
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Owen , Barbara

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 04, 2023

Dealership Rating
Employee Rating

I really appreciate that when I make an appointment for an oil change that I don’t have to wait 2 hours. Great job getting the service done in under an hour. Thanks! More

by mjtodd68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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