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Alex Murphy

Overview Reviews (819) Inventory (363)

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Alex Murphy

Alex Murphy | Page 77

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4

819 Reviews

Overview Reviews (819) Inventory (363)

4.4

819 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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819 Reviews of Alex Murphy

April 12, 2024

Dealership Rating

Employee Rating

Fast and easy. No extra work pushed, good recommendations for what need to be done. No extra work pushed, good recommendations for what need to be done. More

by tjmroby24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

Dealership Rating

Employee Rating

Good service and technicians to have on your side. Very helpful with the smallest problems Very helpful with the smallest problems More

by 164ivan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyrone Houston, Nerely Blanco , Andrey Gvozdevskiy

Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 05, 2024

Dealership Rating

Employee Rating

Express was not express! !!!! Manager was not accessible…could not get manager nor assisistance manager to phone. !!!! Manager was not accessible…could not get manager nor assisistance manager to phone. More

by RWOODS34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Apr 05, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"RWOODS34" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 12, 2024

Dealership Rating

Employee Rating

Friendly, attentive salespeople and service staff. Great customer service and strives to meet customers' expectations. Great customer service and strives to meet customers' expectations. More

by IBIGMINISTRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Jones

Mar 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 27, 2024

Dealership Rating

Employee Rating

I feel they are looking to provide the customer with what they need at the best deal possible. they need at the best deal possible. More

by robjr5456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

February 23, 2024

Dealership Rating

Employee Rating

I was very pleased with the service and the time of service for my company truck service for my company truck More

by Anthony

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 23, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 20, 2024

Dealership Rating

Employee Rating

Fast easy service. Always respectful of your needs and concerns. Very dependable and trustworthy service Always respectful of your needs and concerns. Very dependable and trustworthy service More

by s_reigle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

February 14, 2024

Dealership Rating

Employee Rating

Paul from the service department gave professional technical advice and was very knowledgeable with the service my vehicle needed. technical advice and was very knowledgeable with the service my vehicle needed. More

by GARLANDCOOPER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 15, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 11, 2024

Dealership Rating

Employee Rating

Serious lack of two way communication. Serious lack of two way communication, no one answers the phones, no one responds to phone messages. Serious lack of two way communication, no one answers the phones, no one responds to phone messages. More

by billharrell1

Verified Customer

Recommend Dealer

Other Employees Tagged: Alex Murphy

Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Bill. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 10, 2024

Dealership Rating

Employee Rating

Quick and easy walk in service for an oil change. Staff was very friendly. App I will definitely return to this location. Staff was very friendly. App I will definitely return to this location. More

by jeremylargey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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