Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 79

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

Contact Me
4.4
793 Reviews
4.4

793 Reviews

Write a Review

793 Reviews of Alex Murphy

October 14, 2023

Dealership Rating
Employee Rating

I got my car serviced ona used car that they told me was a battery issue. The same lights recently came back on. So I don't think they did a full check on my vehicle. I think they put a bandaid on a car tha More

by meraguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Meraguin" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 16, 2023

meraguin responded

Meredith Raguini meraguin@vbschools.com

October 13, 2023

Dealership Rating
Employee Rating

I am more than satisfied with the service that this dealership has given me. My service advisor went far beyond what was expected of her. I hope the consistency of awesome service continues from this d More

by hawkins1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara

Oct 16, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2023

Dealership Rating
Employee Rating

Dealership is very easy to use and consistent with their work. Service department always keeps my truck running in top shape. Thank you Alex and Jordan More

by JO_BEANMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral

Oct 16, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

October 12, 2023

Dealership Rating
Employee Rating

I bought my Jeep in for an alignment. I received a call saying that my alignment is complete and my Jeep is ready for pick up. Driving home after picking it up I noticed that my alignment More

by asbiela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 12, 2023

Dealership Rating
Employee Rating

My car didn't pass inspection, but the service team explained what needed fixing before it could pass...very thorough and professional. More

by WTPearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2023

Dealership Rating
Employee Rating

Very friendly, always kept me informed, very quick. No real complaints on my end at all. More

by Will C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris was great

Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2023

Dealership Rating
Employee Rating

Everything was great as usual, I went in for an oil change and the service was fantastic! More

by demikoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Cuellar, Scott Houchins, Nerely Blanco , Jordan Cabral

Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Demi!

October 11, 2023

Dealership Rating
Employee Rating

Feel like I can trust what they tell me about the service my car needs. Have had my Pacifica since 2017 and very pleased with their service. More

by gammiepattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

Dealership Rating
Employee Rating

I dropped my car off the night before the appointment. They were able to check my car out quickly and diagnose the issues. More

by MELONYELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2023

Dealership Rating
Employee Rating

Poor customer service. ..that is when you can actually get an appt and/or get one of the employees to acknowledge you and not be eating. More

by stacey.m.jennette
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Stacey. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

...
79

Dealership Inventory (359 Vehicles)

new 2026 Jeep Grand Cherokee car, priced at $44,547
2026 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $55,522
2026 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Dodge Challenger car, priced at $41,100
2023 Dodge Challenger
used
Destroyer Gray Clearcoat exterior
Manual
Rear-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $50,887
2026 Jeep Grand Cherokee
new
Steel Blue exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $43,500
2025 Jeep Grand Cherokee
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $46,981
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive