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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy | Page 79

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
817 Reviews
4.4

817 Reviews

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817 Reviews of Alex Murphy

November 02, 2023

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Employee Rating

Dealership did an excellent job of completing the service request on my vehicle and meeting my expectations. More

by FULFORD11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 02, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

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Employee Rating

IF I COULD LEAVE ZERO STARS I WOULD. I literally purchased a Jeep from you all returned it and then flew to North Carolina to buy the same exact Jeep same year same color from another de More

by Tre
Recommend Dealer
No

Other Employees Tagged: Chris Blankenship zero stars. Crystal zero stars.

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Nov 02, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Tre" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

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They did what they needed and had it done in a timely manner and were courteous and helpful. More

by TSIMON0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

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Employee Rating

Alway fun and nice customer service … anticipating which duck I will get next time I go there More

by Deborah Phipps
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 01, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Deborah!

October 31, 2023

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Been tacking my vehicles to this dealership for years. I would not take them anywhere else More

by Poked by coconut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones , Jordan Cabral, Isabelle

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Nov 01, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 30, 2023

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Employee Rating

I didn't have an appointment it was my son. Get your act together know who the customer is. More

by dug61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 31, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Dug61" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 30, 2023

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Employee Rating

Excellent in and out of the dealership. Great job! Again thank you very much.Peace! More

by jamelcoleman1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 30, 2023

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Employee Rating

lack of communication during the 5 weeks, no return phone calls and the wrong part was ordered. More

by jaharris0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 31, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Jaharris0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 27, 2023

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Employee Rating

Awesome experience. Great work and on time. Had all parts for recalls. Definitely would come back More

by srhweld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral

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Oct 27, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2023

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Employee Rating

As usual, the service and Customer Service is Fantastic. We have been coming to this dealership for over 25 yrs. Have bought several vehicles and Southern never disappoints, always going above & beyond. Fro More

by CHEEZY10453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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