Dick’s CJDR of Wilsonville

Numerous issues with service department. Communication and follow through are terrible. I took my wrangler in for a few concerns, only one of which was addressed, and I was told I would need Communication and follow through are terrible. I took my wrangler in for a few concerns, only one of which was addressed, and I was told I would need to bring my vehicle BACK another time to fix the remaining issue. More

Had a fantastic experience at Dick's CDRJ in Wilsonville. Mike Johnston was awesome, as were the rest of the team throughout the process. Mike took the time to ask me questions to find out what was most im Mike Johnston was awesome, as were the rest of the team throughout the process. Mike took the time to ask me questions to find out what was most important in the vehicle I was looking for, including the price range, then was able to find exactly the right one without any pressure whatsoever. I would definitely recommend CDRJ. More

They made the purchasing process so easy! They are amazing and extremely helpful! Go see them if you are in the market for purchasing a vehicle! They are amazing and extremely helpful! Go see them if you are in the market for purchasing a vehicle! More

I purchased a 2022 Chrysler Pacific mini van a couple weeks ago. When drove the van home, I discovered a tapping sound coming from Glove compartment area and was concerned as same issue I had a coupl weeks ago. When drove the van home, I discovered a tapping sound coming from Glove compartment area and was concerned as same issue I had a couple years ago on a Jeep Wrangler. Contacted sales and reported issue found in owning the vehicle less than 24 hours. Sales had me return the van and they would diagnose and repair at no cost to me. Service resolved the problem and even installed two floor panels pull rings that were observed to be broken during van check out and test drive. xxxxx Auto Group went above and beyond in their customer satisfaction Sustainability and acted fairly with compassion toward customer as myself. Therefore, I highly rate this dealership 5 Star. More

Good people. If you need good reliable service, and friendly sales people and overall a great buying experience xxxxx of Wilsonville will not let you down! If you need good reliable service, and friendly sales people and overall a great buying experience xxxxx of Wilsonville will not let you down! More

I recently purchased a vehicle from Dick's CJDR Wilsonville, and I couldn’t be happier with the entire process. My salesperson, Mike Johnston, was knowledgeable, patient, and transparent throughout Wilsonville, and I couldn’t be happier with the entire process. My salesperson, Mike Johnston, was knowledgeable, patient, and transparent throughout. He took the time to understand my needs and budget, answered all my questions, and didn’t pressure me at any point. The test drive was smooth, and I appreciated the detailed explanation of the car's features. The financing process with Brandon was also straightforward and stress-free. Mike went above and beyond the norm, and delivered my car to me in Vancouver. In the end, I got a car I love, and I'm confident that I made the right decision. I highly recommend Mike Johnston and Dick's of Wilsonville to anyone looking for a no-hassle, customer-focused car buying experience. Thank you for making this such a positive and memorable purchase! More

Steven Merklin, Jackie Wright and Brandon Bodine were great to work with. Friendly approach, attentive and professional. They representated the dealership very well and gave me a reason to recommend the great to work with. Friendly approach, attentive and professional. They representated the dealership very well and gave me a reason to recommend the dealership to others. More

Overall we give Dick's five stars but that is only because of the awesome customer service we received from Steve Merklin and Mike Johnston. We had submitted the preapproval on financing, worked with because of the awesome customer service we received from Steve Merklin and Mike Johnston. We had submitted the preapproval on financing, worked with Rachel through text messages about it, received incorrect information during online chat with Brandon, the initial financing offer was 2% more than what Rachel said our top rate would be. The finance department pushed using a bank with a notorious reputation but Ryan and Mike Johnston got the paperwork figured out for us so we could use a bank with an excellent reputation. That extra effort made us satisfied customers and we will recommend Dick's to anyone with a few warnings about what to watch for with the finance department. You can be honest and still make a profit. Think about training your sales agents on how to complete the financing side so the customers can have a great experience all the way through. More

Eric Austin was professional and very helpful to me. The team performed the services I needed quickly and surprised me by getting it done sooner than expected. Overall I had a very positive experience. The team performed the services I needed quickly and surprised me by getting it done sooner than expected. Overall I had a very positive experience. More