Alex Ornelas

Midway Chevrolet responded

We are elated to hear about your positive experience at Midway Chevrolet! It's wonderful to know that you found our wide selection of vehicles helpful in meeting your needs. We take great pride in providing excellent service to each customer who walks through our doors. Your feedback about the quality of care you received truly means a lot to our team.

Midway Chevrolet responded

Thank you for sharing your experience with us, Michelle. We are thrilled to hear that your vehicle purchase was both efficient and effective from the beginning. It's wonderful to know that the communication throughout the process met your expectations and that Alex was able to provide you with the detailed explanations and support you needed.

Midway Chevrolet responded

We deeply cherish your wonderful feedback about your experience with our team. It's heartwarming to hear that our finance team member provided you with trustworthy service and followed through on commitments made to you.

Midway Chevrolet responded

Thank you immensely for taking the time to share your positive experience with us. We are pleased to hear that you were satisfied with the service you received at Midway Chevrolet.

Midway Chevrolet responded

We are delighted to hear that our team was able to work with you to reach a payment amount that fit your needs. It's wonderful to know that you were able to drive away with exactly what you wanted.

Midway Chevrolet responded

We take allegations of this nature very seriously. To clarify, it is not possible to physically alter a cash receipt in our system. Additionally, the customer’s deposit was refunded in the form of a check, which provides a verifiable record that funds were returned properly. At no time was this vehicle represented as “flooded,” and we would welcome any proof to support that claim. Regarding tax fraud, we have documentation that the paystubs provided were not valid, which was confirmed directly by the company in question. Our team does not and would never engage in falsifying records, identity theft, or physical aggression toward a customer. We value transparency and integrity in every transaction, and we are happy to review this matter further with you directly. Please contact our Director of Customer Relationship Services, Diane Soza, at 855-971-8351 or Isaiah Miller, Sales Manager, at IMiller@vtaig.com so we can address your concerns appropriately.

Midway Chevrolet responded

We are absolutely thrilled to hear about your wonderful experience at Midway Chevrolet! It sounds like our team member provided exceptional service and made you feel completely comfortable throughout your visit.

Midway Chevrolet responded

Thank you for your review! We are delighted to hear that our team was able to assist you efficiently in finding the right vehicle for your needs. It means a lot to know that you found our staff to be supportive throughout the process and that our car delivery service made your experience even more convenient.

Midway Chevrolet responded

We are pleased to hear about your positive experience with our team. Your feedback about our openness and willingness to assist you in finding the right vehicle means a great deal to us.