Brent Katz

Midway Chevrolet responded

Thank you immensely for taking the time to share your experience, Chris! We are thrilled to hear that Brent provided you with such outstanding service during your truck purchase. It is always wonderful to receive feedback that recognizes the hard work and dedication of our team members. We truly value your kind words and are so glad your experience at Midway Chevrolet was a positive one. We hope you are enjoying your new truck, and we look forward to serving you again in the future!

Midway Chevrolet responded

Megan, we are disappointed to hear that you feel this way about your experience, as transparency and customer satisfaction are important to us. While we respect your perspective, it is important to note that this pre-owned vehicle was purchased with approximately 90,000 miles and sold in as-is condition, which was reviewed and acknowledged at the time of purchase. We do take concerns regarding vehicle condition seriously, which is why, after learning of the issues you identified, we expressed concern and offered the opportunity to take the vehicle back in an effort to reach a fair resolution, but you declined. While we understand we may not see this situation the same way, our intention was to address your concerns in good faith. If you would like to discuss this matter further, we remain available and welcome the opportunity to continue the conversation.

Midway Chevrolet responded

We are grateful for your wonderful feedback, Ty! It brings us great joy to know that our team went the extra mile to help you find exactly the truck you were looking for. Your appreciation for our hard work truly means the world to us. We take pride in delivering exceptional service and making sure every customer drives away completely satisfied. Thank you for choosing Midway Chevrolet, and we hope you enjoy many great adventures in your new truck!

Midway Chevrolet responded

We greatly appreciate your feedback about working with our team on your vehicle purchase. It's wonderful to hear that you found the process straightforward and that our staff provided you with helpful information about various vehicle options. Your experience means a lot to us at Midway Chevrolet, and we're thrilled that you're considering returning for your next vehicle purchase. We look forward to serving you again in the future.

Midway Chevrolet responded

We are overjoyed to hear about your wonderful shopping experience with us! Your feedback about our no-pressure approach and straightforward pricing means so much to our team. We take pride in creating a comfortable environment where customers can make informed decisions without feeling rushed or overwhelmed. It's fantastic to know that our sales team delivered the excellent service and great value you were looking for. Your positive experience reflects exactly what we strive to provide every customer who walks through our doors at Midway Chevrolet.

Midway Chevrolet responded

We are elated to hear about your wonderful experience with our team! Your kind words about being treated with patience and respect truly mean the world to us. It's heartwarming to know that we honored every promise we made and that your long journey to visit us felt worthwhile.

Midway Chevrolet responded

We are utterly delighted to hear about your wonderful experience! It's fantastic that you took the time to explore different vehicles and found the perfect fit with the 2026 Chevy Traverse Z71. Having a salesperson who understands the importance of patience during your decision-making process truly makes all the difference. We're thrilled that you felt comfortable taking a couple of weeks to test drive various options until you discovered exactly what you were looking for. Your satisfaction with both the vehicle selection process and the personalized service you received means everything to us at Midway Chevrolet.

Midway Chevrolet responded

Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with us and that you would recommend Midway Chevrolet to your loved ones. Your comments about our straightforward process and welcoming team members truly mean a lot to us. We strive to make every visit smooth and enjoyable, so knowing that we succeeded in providing you with excellent service brings us great satisfaction. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

Midway Chevrolet responded

Thank you for your positive feedback and recommendation! We're honored that you had such a great experience with our customer service and hospitality at Midway Chevrolet. Your review means so much to our team.

Midway Chevrolet responded

We are absolutely thrilled to hear about your outstanding experience with us! Your comments about our staff genuinely caring for your time and specific needs truly mean the world to us. It sounds like Tyreese provided exactly the kind of attentive service we strive for with every customer. Knowing that this was your best car buying experience speaks volumes and motivates our entire team. We appreciate customers like you who take the time to share such wonderful feedback about their experience.