Alex Ornelas
Alex Ornelas at Midway Chevrolet

Alex Ornelas

Sales Manager

Midway Chevrolet

2323 W Bell Rd
Phoenix, AZ 85023

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Alex Ornelas

January 19, 2026

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Everyone was kind and courteous I received excellent customer service. The only negative was the time it takes. More

by janiceonline
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Midway Chevrolet responded

Thank you for recognizing our team's kindness and excellent service! We appreciate your feedback and understand that timing is important. Your patience and insights help us continue improving our service quality.

January 12, 2026

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Prompt staff that genuinely cared for us, our time and our wants and needs. Our sales rep Tyreese was on point. Best dealer car buying experience I’ve had. More

by GREGOENNING
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Katz , Tyreese McLemore (5stars)

Jan 13, 2026

Midway Chevrolet responded

We are absolutely thrilled to hear about your outstanding experience with us! Your comments about our staff genuinely caring for your time and specific needs truly mean the world to us. It sounds like Tyreese provided exactly the kind of attentive service we strive for with every customer. Knowing that this was your best car buying experience speaks volumes and motivates our entire team. We appreciate customers like you who take the time to share such wonderful feedback about their experience.

January 09, 2026

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I have purchased many vehicles in my lifetime, and hope to purchase a few more. I had the best experience to date at Midway Chevrolet. . Midway runs a first class operation, from the start of the sale to More

by RLONG7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Guiberra, Brian Doeden

Jan 12, 2026

Midway Chevrolet responded

Thank you for your wonderful feedback! We are thrilled to hear about your outstanding experience with our team. Your comments about our first-class operation and the excellent service you received from start to finish truly mean the world to us. It's wonderful to know that our staff made such a positive impression during your vehicle purchase. We genuinely appreciate customers like you who take the time to recognize our efforts. We look forward to serving you again when you're ready for your next vehicle!

January 04, 2026

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Shylee was great We are happy with our new truck. Time at dealership could have been less time 4 1/2 hours still too long?? More

by lesncandy02
Recommend Dealer
Yes

Other Employees Tagged: Alex Ornelas

Jan 06, 2026

Midway Chevrolet responded

We deeply appreciate your feedback about your experience with us. It's wonderful to hear that you're happy with your new truck and that our team member provided great service during your visit. We understand that spending four and a half hours at the dealership felt longer than expected, and we appreciate you sharing this with us. Your satisfaction with your new vehicle means everything to us, and we're grateful you chose Midway Chevrolet for this important purchase.

January 01, 2026

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Good experience our salesman Zion was top notch went above and beyond on deal staying after hours and driving to pick up vehicle for us! More

by ROXIDAWG99
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zion

Jan 13, 2026

Midway Chevrolet responded

Thank you for taking the time to leave us a positive review! We are thrilled that Zion went above and beyond to make your vehicle buying process easier.

December 31, 2025

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Gary was extremely helpful and great to work with! The dealership treated us well. I would recommend Midway Chevy to others. More

by MGZIMMERMAN
Recommend Dealer
Yes

Other Employees Tagged: Alex Ornelas

Jan 02, 2026

Midway Chevrolet responded

Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that Gary provided such exceptional assistance and made your visit memorable. It's heartwarming to know that our team treated you with the care and attention you deserve. Your recommendation of Midway Chevrolet means the world to us, and we truly appreciate your trust in our dealership. We look forward to continuing to serve you and providing the same outstanding experience in the future.

December 25, 2025

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I was able to go in on Christmas Eve and make my dream purchase possible! Thanks, guys! More

by Amye309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Midway Chevrolet responded

Your positive experience makes us incredibly happy to hear about! Making your dream purchase happen, especially on Christmas Eve, truly warms our hearts. We understand how meaningful it is when everything comes together perfectly for such an important decision. Thank you for choosing Midway Chevrolet and for taking the time to share your wonderful experience with us!

December 23, 2025

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Employee Rating

He was extremely friendly and respectful and resolved any problems We had even after the purchase that day. More

by JUANLARAJR2020
Recommend Dealer
Yes

Other Employees Tagged: Alex Ornelas

Dec 30, 2025

Midway Chevrolet responded

We greatly appreciate your positive feedback about the exceptional service you received. It's wonderful to hear that our team member was friendly and respectful throughout your experience. We're especially pleased that we could take care of any concerns that came up following your purchase - ensuring your complete satisfaction is always our priority. Your experience reflects our commitment to providing outstanding customer service at every step of the process. Thank you for choosing Midway Chevrolet and for taking the time to share your experience with us.

December 22, 2025

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This was the easiest fastest and most professional experience I’ve ever had in a car dealership More

by Tina J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Midway Chevrolet responded

We are overjoyed to hear about your wonderful experience with us! It means so much to know that your visit was smooth, efficient, and met the highest standards you expect. Creating a seamless and streamlined process for our customers is something we work hard to achieve every day. Your kind words about the professionalism you experienced truly highlight what we strive for in every interaction. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence in the future.

December 21, 2025

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Employee Rating

We came in with a problem and they took such good care of us! I would highly recommend them ! More

by susyw1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Young-Coss

Dec 29, 2025

Midway Chevrolet responded

We sincerely value your trust in bringing your concerns to us and are thrilled that our team provided the excellent care you deserved. Your recommendation means everything to us and reflects our commitment to solving problems with genuine attention to each customer's needs. We appreciate you taking the time to share your positive experience.

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