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Alex Ortiz
Refer Me
138 Reviews
Originally from NYC, moved to Texas and loving it! Georgetown is an amazing place! Dog dad of a Wilco rescue. Ford Mustang Shelby is my favorite sports car! Ford Explorer ST is my favorite SUV! Ford Raptor my favorite truck! Momma’s boy - Dad is in heaven. God First, Family Second and self third. I love people but, I love dogs more :-) Brisket is my absolute fav right after Filet! Wellness is my priority and all my food is made from scratch!
Read moreDealership Experience
4 yrs, 2 mos
Specialties & Trainings
customer service
138 Reviews
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138 Reviews of Alex Ortiz
July 13, 2021
The salesman was excellent and trustworthy. We purchased a Ford Explorer from this dealership and returned to them for this purchase. As a retired teacher, they earned an A+! a Ford Explorer from this dealership and returned to them for this purchase. As a retired teacher, they earned an A+! More
by Rick
Verified CustomerOther Employees Tagged: Dustin Clarkson , Shaun Mulligan
Helpful 
July 10, 2021
Orlando was great and easy to work with; he went out of his way to try to make me happy. I would highly recommend working with Orlando! I didn't give 5 stars because I wasn't happy with the service dep his way to try to make me happy. I would highly recommend working with Orlando! I didn't give 5 stars because I wasn't happy with the service department regarding the used truck I bought. I doubt they did the required maintenance because there wasn't an oil change sticker letting me know when it needs changed again and they did not fill up the blue def. More
by SNDRSM1
Other Employees Tagged: Orlando
July 08, 2021
Went to dealership to start shopping and getting an idea if maybe to replace 2008 Explorer Sport Trac. My daily guy was very helpful. I did not feel intimated by him. I drove off a few hours later dri idea if maybe to replace 2008 Explorer Sport Trac. My daily guy was very helpful. I did not feel intimated by him. I drove off a few hours later driving a 2018 Toyota Highlander. Very Happy ! More
by GTENORIO26
June 29, 2021
I worked with Jeff Barto. I went in because I needed the tire locks changed out. It was a program car and could not find the socket. Jeff was able to find it tucked away and did not make me feel like a wa tire locks changed out. It was a program car and could not find the socket. Jeff was able to find it tucked away and did not make me feel like a waste of his time. They were also needing to activate my Kahu. Once Jeff realized mine was not working and needed to be replaced, he came in at let me know so I wouldn’t be waiting and wondering what was taking a little bit longer. Since my car was bought as new (program car) I asked about the FordPass reward points, I told Jeff I was going to get mats with them. Instead of passing me off he ordered them and a socket wrench for me. His customer service and communication was everything. From what I observed in the waiting room, the whole team should be commended. I will recommend Mak Haik Ford Service Dept and Jeff Barto to my family and friends. More
by Jennifer Iiams
Other Employees Tagged: John Clay, Service Department Jeff Barto 5 stars
June 11, 2021
This is the best vehicle buying experience I've had in 54 years. Information and service by phone, in person, and after sale outstanding. HooAh! years. Information and service by phone, in person, and after sale outstanding. HooAh! More
by Major Rick
Other Employees Tagged: Dustin Clarkson , Jared Zamora, Olga Espinosa, Sales Consultant and after sales training & information.
June 04, 2021
Bryan let us think through the options of what we needed. He took the time to show us the differences between the cars, then search for the dealerships for those options. My wife and I were on a very short t He took the time to show us the differences between the cars, then search for the dealerships for those options. My wife and I were on a very short time frame and he made it happen. Bryan was great to jump through the hoops to get us the car. There were some minor issues which can be fixed upon our returned. Bailey has already called to schedule us for those issues so all is well. More
by LANDPAPPY
Other Employees Tagged: Jared Zamora, Bryan Zekan
June 03, 2021
Venessa did a great job helping seal her first sale with us. She was polite, kind and helped push along the process for us. The team at Mac Haik was very active in the sale, everyone was helping out whereve us. She was polite, kind and helped push along the process for us. The team at Mac Haik was very active in the sale, everyone was helping out wherever they could. Really impressed with the team. More
by TALLDUSTIN
Other Employees Tagged: Creighton Lynn , Jared Zamora
May 19, 2021
Service and transparency top notch. Joshua went above and beyond to make sure we got the best deal. Highly recommend Mac Haik Ford Lincoln period and beyond to make sure we got the best deal. Highly recommend Mac Haik Ford Lincoln period More
by Jake Stine
Other Employees Tagged: Joshua
May 14, 2021
Eric was knowledgeable, friendly, very helpful. Went in to just look at the new Bronco Sport and ended up trading my Camry! The process was very fast! to just look at the new Bronco Sport and ended up trading my Camry! The process was very fast! More
by Dreaa
Other Employees Tagged: Dustin Clarkson, Eric Walker , Jared Zamora
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