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Alex Ortiz
Alex Ortiz at City Volkswagen of Highland

Alex Ortiz | Page 3

Sales Consultant

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Alex Ortiz

October 31, 2025

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Employee Rating

TOOK MY CAR THERE 3 TIMES IN 2 WEEKS AND ITS STILL NOT FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HO More

by brittnewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Mcquiston, Lameshia Rogers, Sam Lotta, Brian West, Rolando Pena, Tyler Woods, Joe LeDuc , Eduardo Alcala, Andrew Smith

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Nov 03, 2025

City Volkswagen of Highland responded

Thank you for bringing this to our attention, Brittne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris Capparelli Service Director ccapparelli@cityautogroup.com

August 22, 2025

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Employee Rating

Alex and Brendan were wonderful to work with. They got down to the point and made the buying experience feel faster. More

by FUENMAYOR07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Brian West , Brendan Cowhey

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Aug 22, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 14, 2025

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Employee Rating

Alex and Anthony were beyond helpful! They worked amazing together and helped me turn my horrible situation into an amazing one! I am forever thankful for them! The facility itself was ex More

by ambers2084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Thomas , Anthony Williams

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Apr 14, 2025

City Volkswagen of Highland responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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