Alex Ortiz | Page 3

Alex and Joe were absolutely fabulous! I never felt pressured and everything was very well explained. They made my car buying experience less stressful and truly fun! These two are the I never felt pressured and everything was very well explained. They made my car buying experience less stressful and truly fun! These two are the best! More

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At first, I was disappointed with my experience. I was given a poor salesman, Alex Ortiz, who did not only not introduce himself, but did not ask my fiancé and I’s names. He went through the entire I was given a poor salesman, Alex Ortiz, who did not only not introduce himself, but did not ask my fiancé and I’s names. He went through the entire 30 minute process this way. When introduced to the sales manager, he tried to get us to sign on the car same day, even though we had stated we would need to come back with my fiancé’s parents. I called the GM and he set us up with Joe. Joe is a 10/10, great service!! He is honest and made everything smooth. More

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Shout‑out to the salesman Alex and the finance team Nick and Listen really looked out for me and helped me get my situation handled. If you’re in the market for a ride, come on down to citi volkswagom in Hi and Listen really looked out for me and helped me get my situation handled. If you’re in the market for a ride, come on down to citi volkswagom in Highland. They’ll take good care of you. forgot to tell y’all Nick wears two hats and gives solid advice to keep you on track with your credit. Big thank‑you to Alex & Nick for really looking out. Let’s Go 2026 More

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Love the no pressure sales approach, and Alex was very knowledgeable in answering all our questions knowledgeable in answering all our questions More

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Quick and easy process buying a used VW. Alex Ortiz was very accommodating without being too pushy. Alex Ortiz was very accommodating without being too pushy. More

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Staff was nice, the facility is clean and comfortable and services offered were very reasonably priced. services offered were very reasonably priced. More

by JIMLITKE81 Verified Customer Verified Customer

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Great service and great people. They work with you. Overall one of the best car dealership I been to. Thank yall so much They work with you. Overall one of the best car dealership I been to. Thank yall so much More

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I had a great experience getting help from Alex. He was professional, friendly, and extremely knowledgeable, especially when it came to the technology and features of the cars. He explained everythi He was professional, friendly, and extremely knowledgeable, especially when it came to the technology and features of the cars. He explained everything clearly and made sure I felt confident in my choice without any pressure. The process was smooth and stress-free, and I truly appreciated his honesty and expertise. I would definitely recommend Alex to anyone looking for a great car-buying experience. More

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Sail’s men Alex. Ortiz was great; he was the only reason I was willing to take home my vehicle Ortiz was great; he was the only reason I was willing to take home my vehicle More

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Great experience overall. Everyone we dealt with was very friendly and helpful, and the dealership was incredibly accommodating to helping us - and our 3 young kids - find the Everyone we dealt with was very friendly and helpful, and the dealership was incredibly accommodating to helping us - and our 3 young kids - find the right vehicle. If you have a bad experience, then you might be the problem. Thanks to the whole team! More

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